Summary
Overview
Work History
Education
Skills
Certification
Status
Personal Information
Languages
References
Sex
Other Documents
Timeline
Generic
Edison Chikudza

Edison Chikudza

Victoria Falls,HA

Summary

Edison is a competent and seasoned Housekeeping Floor Manager with 4 years’ experience and has a proven record of adding value to the hotel. He is an articulate leader with strong communication skills, strategic thinking and collaborative spirit. Result-driven and detail-oriented Housekeeping Supervisor who drives a quality assurance, and fostering exceptional guest experiences Nothing will escape his unrelenting drive for perfection and is a true professional who always aim bigger. His career objective is to become an Executive Housekeeping Manager for a bigger hotel. He builds strong relationships with guests, colleagues, and management to drive business success.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Housekeeping Floor Supervisor

Elephant Hills Resort
Victoria Falls
05.2020 - Current
  • Company Overview: Elephant Hills Resort is a 4 star hotel is a fantastic hotel in Victoria Falls, Zimbabwe
  • In charge of daily operations of housekeeping department, ensuring that all areas of the hotel are clean, tidy, and maintained to highest standards
  • Supervise and train housekeeping staff, recruit, train, and supervise housekeeping staff to ensure that they have the necessary skills and knowledge to perform their duties effectively
  • Assigning duties and tasks to housekeeping staff, ensuring that all areas of the hotel are cleaned and maintained to the required standards
  • Conducting regular inspections of hotel rooms, public areas, and back-of-house areas to ensure that they are clean, tidy, and well-maintained
  • Managing the ordering, storage, and distribution of linen and cleaning supplies, ensuring that adequate stocks are maintained
  • Handle guest complaints and concerns in a professional and courteous manner, resolving issues promptly and efficiently
  • Maintaining accurate records of housekeeping activities including room occupancy, cleaning schedules and staff performance
  • Maintaining a safe and healthy work environment, adhering to health and safety regulations
  • Elephant Hills Resort is a 4 star hotel is a fantastic hotel in Victoria Falls, Zimbabwe
  • Winner of Worker of the Year 2021

Assistant Cabin Steward

Carnival Cruise lines
11.2013 - 12.2019
  • Company Overview: Carnival Cruise lines is a cruise company based in Miami, Florida, USA
  • An Assistant Cabin Steward plays a vital role in ensuring the cleanliness and maintaining of cabins, as well as providing excellent customer service to passengers
  • Cleaning and maintaining cabins, including bathrooms, balconies and hallways
  • Changing linens, towels, and amenities as needed and restocking guest supplies, such as toiletries and mini bar items
  • Report any maintenance or repair issues to Cabin Steward or Housekeeping Manager
  • Greet passengers and provide a warm welcome aboard
  • Assist passengers with luggage and settle them into their cabins
  • Provide information about ship facilities, services, and activities
  • Carnival Cruise lines is a cruise company based in Miami, Florida, USA
  • Winner of the Megafest 2017 Exemplary Team Leader of the Year for the Southern Region (Matabeleland North, Matabeleland South and Bulawayo)

Education

High School Diploma -

Waverly High School
Kadoma
11-1994

Skills

  • Communication
  • Interpersonal
  • Leadership
  • Upselling

Certification

  • Crisis Management and Human Behaviour
  • Crowd Management Certificate
  • Hotel Management Certificate
  • Zimhost Customer Care Certificate

Status

Married

Personal Information

Date of Birth: 08/13/73

Languages

English

References

  • Kudakwashe Dube, Housekeeping Assist Mgr, Elephant Hills Resort Hotel, P.O Box 300, Parkway Drive, Victoria Falls, +26787247464, kudadube70@gmail.com
  • Mr. T. Muzhunduki, The Front Office Manager, Elephant Hills Resort Hotel, P.O Box 300, Parkway Drive, +263 718427100, formgr@ehir.africansun.co.zw
  • Mr. S.A Nelson, The Human Resources Director, Carnival Cruise Lines, 3655 NW 87th Ave, Miami, Florida, 33178, +1 305 4064649, carnivalcruiselines@ccl.com

Sex

Male

Other Documents

  • CD1 Visa valid until 2027
  • Valid passport until 2032
  • Seamen’s Book valid until 2027
  • Australia Maritime Crew Subclass 988 Visa (valid until 2026)

Timeline

Housekeeping Floor Supervisor

Elephant Hills Resort
05.2020 - Current

Assistant Cabin Steward

Carnival Cruise lines
11.2013 - 12.2019

High School Diploma -

Waverly High School

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