Summary
Overview
Work History
Education
Skills
I love to workout , I enjoy reading and writing , and I enjoy being in nature and going on walks ,
Timeline
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Edison Gallup

Edison Gallup

Rockvale,TN

Summary

I am a very reliable worker. Everywhere I have worked , all my co-workers , managers and customers have enjoyed being around me and working with me. I feel I am a very good communicator which can be very helpful when it comes to getting other in the right mindset to get work done , fast , but also accurately and efficiently. I have a fair amount of physical work experience , meaning I do not mind lifting and working with heavier products or equipment. I love working with my fellow co-workers and trying to keep everyone as motivated as I am. I always show up to work with a smile on my face and am always ready to get to work and perform my absolute best.


I feel I have some of the most important qualities when it comes to being a leader / manager. I am a very strong communicator , I am very calm and relaxed while still being able to know what needs to be done. I work well with others and communicate my ideas and suggestions thoroughly. I know in another manager position I would be able to create a great atmosphere to help motivate everyone to do their best and enjoy coming to work every single day.

Overview

4
4
years of professional experience

Work History

Warehouse Picker

Amazon
11.2022 - Current
  • Prepared orders by processing requests, pulled materials from warehouse, and delivered to designated areas
  • Inspected items of damage to assure the quality for customers
  • Used hand-held devices and computers to complete daily tasks of gathering items to get prepared for packing
  • Followed orders precisely for correct items, sizes and quantities.
  • Kept work areas neat, clean and free from debris.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Operated cherry pickers to get to packages up to 40 feet in the air and all around the warehouse
  • Operated a machine called a "tugger" to gather full cages and take them to designated areas throughout the warehouse for the next step in shipping process
  • Manually transported warehouse materials weighing up to around 200 pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.

Online Grocery Manager

Kroger
09.2022 - 11.2022
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Performed key tasks to promote inviting grocery store appearance.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Orchestrated performance-oriented environment by closely supporting team members.
  • Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Online Grocery Associate

Walmart
05.2021 - 08.2022
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Worked productively with customers to meet order requirements and service expectations.
  • Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
  • Tracked substitutions and informed customers of changes.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Consulted with customers on food selections and custom order requests.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.

Cashier

Walmart
06.2019 - 07.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of around $5000 or more per shift.
  • Greeted 100s of customers per day.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.

Education

Associate of Applied Business - Business Economics

Chattanooga State Community College
Chattanooga, TN
05.2023

Skills

  • Hand Scanners
  • Order Picking and Processing / Order Preparation
  • General Housekeeping
  • Product Identification
  • Exceptional Time Management Skills
  • Customer Order Fulfillment / Material Handling
  • Motivated Team Player
  • Effective Listening and Communication
  • Great Planning Skills
  • Customer Experience
  • Heavy Machinery Operation
  • Organization and Categorization

I love to workout , I enjoy reading and writing , and I enjoy being in nature and going on walks ,

I workout almost everyday after I get off of work so I have built a good amount of stamina which really comes in handy when it comes to work. I read very often, I enjoy books about self improvement and learning about human tendencies, and general psychology. I journal my daily life which really helps with my mental health, I use it as a time to reflect on my days and motivate myself every single day. I really enjoy going to the park and going on walks. It is a great time for me to be with myself and think about everything I need to. It is also a very good stress reliever.

Timeline

Warehouse Picker

Amazon
11.2022 - Current

Online Grocery Manager

Kroger
09.2022 - 11.2022

Online Grocery Associate

Walmart
05.2021 - 08.2022

Cashier

Walmart
06.2019 - 07.2020

Associate of Applied Business - Business Economics

Chattanooga State Community College

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Edison Gallup