Edison Portillo Romero
Lodi
Summary
Dynamic and versatile professional with over 10 years of experience in the service industry as a Bartender and Waiter, and 2 years of expertise as a Cell Phone Repair Technician. Proven ability to deliver excellent customer service, maintain efficiency in high-paced environments, and provide quality solutions in both hospitality and tech repair. Skilled in communication, problem-solving, multitasking, and delivering results under pressure. Highly adaptable with strong technical troubleshooting abilities and a customer-focused mindset, ensuring satisfaction across both service and repair industries.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cell Phone Repair Technician
Vexwire
12.2022 - Current
- Mobile Device Repairs: Screen replacements, battery replacements, charging port repairs, motherboard diagnostics
- Software & OS: iOS, Android troubleshooting, firmware updates, and system recovery
- Customer Service: Clear communication, providing accurate estimates, and offering troubleshooting advice
- Diagnostic Tools: Use of specialized tools for testing and repair (e.g., multimeters, heat guns, soldering irons)
- Quality Assurance: Ensuring devices are fully functional and meet repair standards before returning to customers
- Technical Documentation: Accurately documenting repairs, parts used, and other necessary details
Bar Manager/Waiter/Cook/Itamae
Kaikan Restaurante Nikkei
01.2018 - 11.2022
- Prepare drinks according to the franchise standards, stock my working area with all requirements needed for the working shift
- Trained 11 bartenders during 5 years in the business on all aspects of the job from drink preparations and knowledge to building valuable customer relationships
- Introduced a renewed menu with almost 40 new cocktails between classics with a twist and author cocktails
- Maintained expenses below budget and suggested alternatives for cheaper products without compromising the quality and flavor of the cocktails
- In charge of daily inventory audits to ensure there were no products missing nor surplus
- During COVID-19, served as a cook in the sauteed area of the kitchen also as an Itamae(sushi roller, fish fillet and dish saucing)
Bartender/Cook/Waiter
Luhho Café & Cava
11.2017 - 01.2018
- Aware of customer needs and preferences to make appropriate beverage and food recommendations
- Handled liquor bottles for flair purposes to entertain the guests
- Mixed every drink and memorized the food menu to upsell additional products
- Occasionally served as a cook/waiter to provide help to my coworkers during rush hour
- Maintained my working area clean, safe, and stocked throughout my working shift
Bartender/Barback
La Sucursal de Queirolo
03.2015 - 01.2016
- Recorded accurate orders, managed cash/credit card payments, and maintained inventory of beverage selection
- Exhibited excellent client relations by anticipating needs, establishing rapport, and attending to all client requests
- Maintained expenses below the budget through accurate planning and cost-effective bar procedures
- Performed daily inventory audits with the manager surveillance
- Mixed and ensure all beverages were served according to the established standard
Education
Graduate - Bartender & Restaurant Manager
Institute Le Cordon Bleu Peru
08.2018
Skills
- Organizational skills
- M Power Point
- M Word
- M Excel
- Customer Service
- Flair Bartending
- Payroll
- Carpentry
- Plumbing
- Electrician
- Fast Learner
Work Authorization
Authorized to work in the US for any employer
Additional Developments
- RZ Bar by Rafael Zavala, 01/01/16, 01/01/17, Molecular Mixing & Recipes, Handcraft Mixing & Recipes, Tiki Mixing & Recipes, Tea and infusions Mixing
- Le Cordon Bleu: Tiki Classes with Oriol Elias, 01/01/18, 01/01/18, Tiki Mixology, Handcraft Tiki Syrups and Mixers, Tiki History, Rum & Spirits tasting
Certification
RZ Bar by Rafael Zavala (2016 – 2017)
• Molecular Mixing & Recipes
• Handcraft Mixing & Recipes
• Tiki Mixing & Recipes
• Tea and infusions Mixing
Le Cordon Bleu: Tiki Classes with Oriol Elias (2018)
• Tiki Mixology
• Handcraft Tiki Syrups and Mixers
• Tiki History
• Rum & Spirits tasting
• Won a cocktail contest within bartender professors and professional bartenders
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Cell Phone Repair Technician
Vexwire
12.2022 - Current
Bar Manager/Waiter/Cook/Itamae
Kaikan Restaurante Nikkei
01.2018 - 11.2022
Bartender/Cook/Waiter
Luhho Café & Cava
11.2017 - 01.2018
Bartender/Barback
La Sucursal de Queirolo
03.2015 - 01.2016
Graduate - Bartender & Restaurant Manager
Institute Le Cordon Bleu Peru
RZ Bar by Rafael Zavala (2016 – 2017)
• Molecular Mixing & Recipes
• Handcraft Mixing & Recipes
• Tiki Mixing & Recipes
• Tea and infusions Mixing
Le Cordon Bleu: Tiki Classes with Oriol Elias (2018)
• Tiki Mixology
• Handcraft Tiki Syrups and Mixers
• Tiki History
• Rum & Spirits tasting
• Won a cocktail contest within bartender professors and professional bartenders
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