Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Edison Reyes

Guttenberg,NJ

Summary

A dedicated and reliable professional with a proven track record of adaptability in dynamic environments. Known for consistently demonstrating a strong work ethic and the ability to meet deadlines and exceed expectations in both remote and in-person settings. Thriving in all work environments, whilst bringing a solution-focused mindset to every project. With a commitment to continuous improvement, I am passionate about contributing to team success through clear communication, a proactive approach, and unwavering dependability.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Client Relations Specialist

Uber
02.2023 - Current
  • Trained new talent on company policies, procedures, and best practices.
  • Diagnosed and resolved technical hardware and software issues.
  • Built partnerships with diverse internal teams and sales, finance, and operations departments to streamline processes.
  • Filed reports to background check, compliance, risk & safety teams according to company procedure.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Conducted data-driven analyses of client behavior to identify potential risks and develop appropriate mitigation strategies.


Fedex Driver

Fedex
01.2021 - 01.2023
  • Secured loads to reduce damage to goods during transport
  • Selected most efficient route to minimize vehicle idle time
  • Represented company by demonstrating positive values and commitment
  • Remained alert at all times while operating vehicles under various weather conditions and in heavy traffic situations
  • Managed time efficiently to meet scheduled pick-up and drop-off times accurately

Education

Business Management

Borough of Manhattan Community College
New York, NY

Refrigerant Operator - HVAC

Turner School
04-2024

Skills

  • Continuous Learning
  • Strong Work Ethic
  • Excellent problem solver
  • Adaptable
  • Dependable
  • Customer Relations
  • Operations Management
  • Communication Skills

Certification

Universal EPA Certification, 12/01/23

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Senior Client Relations Specialist

Uber
02.2023 - Current

Fedex Driver

Fedex
01.2021 - 01.2023

Business Management

Borough of Manhattan Community College

Refrigerant Operator - HVAC

Turner School

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Edison Reyes