Edison Santiago
Dental Laboratory Technician
ROCHESTER,NY
Summary
Metal department leader at Hybridge, trusted by supervisors to oversee operations. CDT certified since 2008 with active status. Skilled in torch casting, induction casting, and 3-D printing for prosthetic appliance design. Collaborated with design team for successful development. Expertise in laser welding, inventory management, and dental procedures. Strongest abilities in finishing and polishing metal for top-notch quality and efficiency.
Overview
23
23
years of professional experience
1
1
Certification
1
1
Language
Work History
Lead Metal Technician
Hybridge Dental Lab
11.2017 - 09.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Ensured team-wide consistency by training new technicians on standard operating procedures.
- Optimized system performance thorough testing and analysis.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Head Crown and Bridge Technicisn
MicroDental CQC
10.2001 - 04.2017
Education
Associates In Applied Science - Dental Technology
New York City Technical College
Brooklyn, New York05.1994
Skills
Maintenance and repairs
Problem-solving
Customer service
Equipment maintenance
Quality control
Troubleshooting
Operations monitoring
Works Well Under Pressure
Mechanical Knowledge
Multitasking and organization
Team Training
Cost control
Attention to detail
Power Tools and Equipment
Documentation and reporting
OSHA compliance
Safety Equipment
Issue resolution
Work Planning and Prioritization
Performance improvement
Workload management
Project Support
Operation Monitoring
Hardware installation
System Tests
Innovation skills
Product Inspections
Assembly and production
Relationship building
Deadline oriented
Preventive Maintenance
Component replacement
Written/Verbal communication
Certification
CDT
Timeline
Lead Metal Technician
Hybridge Dental Lab
11.2017 - 09.2024
CDT
09-2008
Head Crown and Bridge Technicisn
MicroDental CQC
10.2001 - 04.2017
Associates In Applied Science - Dental Technology
New York City Technical College