Summary
Overview
Work History
Education
Skills
Timeline
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Edison Scherr

Rockaway

Summary

On this resume, I only put the two latest and most relevant jobs I've held. Throughout my life, I've held many jobs that had a high prevalence of customer service, starting at my local deli when I was 14. Since then, I have tried to always find the best spot that helps me capitalize on my strengths. My motto has always held values of professionalism, with extensive experience in customer service roles, and a strong ability to engage with clients and enhance their experience. I've had a proven track record of identifying and leveraging personal strengths to achieve optimal performance in various positions. Committed to contributing effectively to team dynamics and operational success. Eager to showcase skills and drive results in a dynamic work environment. I look forward to meeting with management and showing my capabilities on the floor.

Overview

3
3
years of professional experience

Work History

Server

Seasons 52
Parsippany
01.2023 - Current
  • At this restaurant, I used all the tools I learned at Grato in an environment where how much I made was strictly up to me.
  • This restaurant is not tip pool and I usually only get a 3 table section due to the large number of servers we have on at any given night. Making flipping your tables the only way to make money.
  • Team work isn't prioritized the same here as Grato but I still run food, grab trays, fill glasses from dish pit, amongst other tasks even if they weren't my side work to make sure the night goes as smoothly as possible for everyone.
  • I brought over a high-class service to this restaurant that guests weren't necessarily used to, but they ate it up. I was compensated with a $15 Starbucks gift card for being the server with the lowest percentage of dissatisfied reviews in the restaurant. I also have the second highest sales per cover in the restaurant, and I have never received a review that felt like I was trying to run up a check.

Server

Grato
Morris Plains
01.2022 - 09.2023
  • This restaurant was shirt and tie service.
  • It was a tip pool, so it made it very important to work as a team, ensuring efficient operations within the restaurant environment.
  • The team setting led to constantly training new servers and management to keep the team on the same page.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Had to have complete knowledge of the menu and how to handle any food allergies that may exist so that every guest could have an enjoyable meal under any circumstances.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • I learned how to flip tables with efficiency because the restaurant was small, with usually not a lot of reservations, so to have a good night, you needed to try to make it a good night.
  • Talking to the guests with class, trying to guide their experience with knowledge of wine pairings and the menu to enhance their experience while never seeming pushy or that I only viewed them as a check that I was trying to jack up became imperative.

Education

High School Diploma -

Morris Knolls
Rockaway, NJ
06-2020

Skills

  • Order management
  • Wine pairings
  • Task prioritization
  • Suggestive selling
  • Price memorization
  • Tableside etiquette
  • Order accuracy
  • Liquor, wine, and food service
  • Item promotion
  • High volume dining
  • Upselling techniques
  • Menu memorization
  • Exceptional customer service
  • Team member support
  • Multitasking and organization
  • Guest engagement
  • Positive and professional

Timeline

Server

Seasons 52
01.2023 - Current

Server

Grato
01.2022 - 09.2023

High School Diploma -

Morris Knolls

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Edison Scherr