Edita Dzaka

• Improved store efficiency by implementing inventory management systems and streamlining operational processes.
• Reduced employee turnover through effective recruitment, training, and performance evaluation initiatives.
• Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
• Boosted sales performance with strategic merchandising techniques and targeted promotional campaigns.
• Collaborated with cross-functional teams to drive company-wide improvements in operations and customer service.
• Mentored employees for professional growth, fostering a positive work culture that encouraged collaboration and teamwork.
• Managed budget allocation for staffing, inventory, and other operational expenses to maximize profitability.
• Evaluated store performance metrics to identify areas of improvement and implement necessary changes for better results.
• Ensured compliance with all company policies, procedures, and safety regulations to maintain a secure working environment.
• Developed strong vendor relationships for timely delivery of products, negotiating favorable terms on pricing and contracts.
• Increased store traffic by organizing engaging events and promotions that appealed to target customers.
• Optimized staff scheduling to accommodate peak business periods without compromising quality of service or employee satisfaction.
• Implemented loss prevention strategies to minimize shrinkage rates while maintaining an inviting shopping experience for customers.
• Conducted regular audits of all store departments to ensure adherence to operational standards and identify areas requiring attention or improvement.
• Oversaw the implementation of new technology solutions for efficient inventory tracking, data analysis, and overall store operations enhancement.
• Coordinated with regional management on strategic planning initiatives aimed at improving store performance within the district or territory as a whole.
• Facilitated open communication channels between staff members and upper management by conducting regular team meetings, fostering transparency in decision-making processes.
• Managed overall visual merchandising efforts within the store location while adhering to corporate standards and guidelines, ensuring a consistent brand image across all marketing materials.
• Led training sessions for staff members on new product offerings, operational procedures, and customer service techniques to ensure the highest level of performance in every aspect of the business.
• Monitored competitor activities within the local market, adjusting strategies as necessary to maintain a competitive edge and drive store success.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Increased sales by [Number]% with special displays and promotions.
• Completed point of sale opening and closing procedures.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Supervised guests at front counter, answering questions regarding products.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Rotated merchandise and displays to feature new products and promotions.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Approved regular payroll submissions for employees.
• Assisted with hiring, training and mentoring new staff members.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Trained new employees on proper protocols and customer service standards.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Reported issues to higher management with great detail.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Trained and guided team members to maintain high productivity and performance metrics.
• Raised property accuracy and accountability by creating new automated tracking method.
• Responsible for payroll administration including daily punch edits,Associate scheduling compliance and Payroll reporting.

Creating purchase orders,VO,creating,receiving,and paying invoices.

• Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Developed a successful employee retention plan, reducing staff turnover rates significantly.

Supervised team of employees engaged in sales,inventory-taking and cash reconciliation by implementing effective training programs like Shopify,QuickBooks excel,Power Point ,S drive.

Schedule tours and business appointments over the phone and in pearson.

Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

Creating purchasing orders,entering and paying purchasing order through ERP system,and following orders discrepancies .

Examine products for resale or received for storage to assess the condition of each product or item.

• Supervised team of employees engaged in sales ,inventory