Facilitated closing processes between lender, mortgage companies, buyers and sellers.
Presented properties to potential buyers to address questions or concerns.
Maximized market share by working with clients and building relationships.
Responded promptly to client inquiries via phone or email.
Promoted property sales through advertisements, open houses and participation in multiple listing services.
Explained financial requirements and analytical data to potential buyers and sellers.
Showed residential properties and explained features, value and benefits of available homes.
Communicated with clients to determine property needs and budget constraints.
Promoted active listings through social media marketing, open houses and newsletters.
Maintained updated knowledge of local real estate markets.
Small Business Owner
Beautiful Hair LLC
Hayward, CA
01.2019 - 12.2019
Researched similar businesses to determine competitive advantages.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Obtained financing to fund expenses for retail space, office equipment and hiring employees.
Implemented successful business strategies to increase revenue and target new markets.
Reviewed sales reports and adjusted sales activities or expenses to better meet budgets.
Developed business plans and strategies to grow small business.
Met with service vendors or product suppliers to facilitate delivery.
Trained, coached and mentored employees to facilitate safety and consistent quality of work.
Created and presented monthly reports to management on sales performance.
I Closed this Business on December 2019 and moved back to Santa Rosa where I attended Santa Rosa Junior College from January 2020- October 2022 where I received my Real Estate Sales Certificate.
Sales Representative Team Leader
Soleil LLC
Hayward, CA
01.2016 - 12.2018
Greeted and assisted customers to foster positive experiences.
Identified customer needs by asking questions and advising on best solutions.
Developed and implemented team strategies to increase sales productivity.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Listened to customer needs to identify and recommend best products and services.
Operated register, handled cash and processed credit card transactions.
Evaluated current procedures used for calculating commission rates, as well as making recommendations on ways they could be improved.
Conducted inventories on a regular basis to track stock levels.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Assisted customers with product selection, sizing and styling.
This business was sold to me in 2018 which changed company name to Beautiful Hair
Host/ Waitress
Taqueria Aguililla
Hayward, CA
01.2015 - 12.2015
Developed long-term relationships with customers to increase opportunities for repeat business.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Offered seating and other special accommodations to customers according to preferences and dining area volume.
Resolved conflicts between customers when necessary.
Provided customers with accurate wait times and monitored waiting list.
Utilized POS system to total meal costs and add taxes for final bill calculation.
Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
Greeted guests upon arrival and provided them with menus.
Took orders for food and drinks and delivered them to guests.
Stocked service areas with supplies during slow periods.
Performed cashier duties such as taking payments, counting change, and issuing receipts.
Answered questions about menu items, ingredients, and pricing.
Checked with customers to ensure that they were enjoying their meals.
Cashier/Prep Cook
Papa Murphy's Take and Bake Pizza
Santa Rosa, CA
01.2014 - 12.2014
Maintained current knowledge of store promotions to highlight sales to customers.
Collected payments and provided accurate change.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Operated cash register or POS system to receive payment by cash, check and credit card.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Prepped vegetables and ingredients by washing, chopping and dicing.
Maintained clean and orderly appearance throughout kitchen and dining area.
Measured and weighed food items to comply with portion requirements.
Followed recipes to prepare meals according to customer specifications.
Stocked kitchen with necessary supplies, including food items and utensils.
December 2014 I moved to Hayward
Education
Real Estate Sales Certificate - Real Estate
Santa Rosa Junior College
Santa Rosa, CA
10-2022
Skills
Outgoing Personality
Bilingual English and Spanish
Productive and on time
Affiliations
I am outgoing bright spirit with a passion to learn new things and a hard worker .