Edith Agumanu
Lynn,MA
Summary
Edith is AN ACCOMPLISHED SALES PROFESSIONAL offering 13 years of experience in sales of tangible and intangible products thereby generating high revenue by developing and maintaining client relationships.
She is a creative and dynamic professional with proven sales expertise in consistently penetrating new market thereby closing up Millions of Naira deals.
Edith leverages on exemplary communications and in-person meetings to establish presence and build a positive brand while fostering continuous client engagement and team building. She is a dynamic hunter/leader with a solid history of sales success with different companies to lead for any sales projects.
Overview
13
13
years of professional experience
Work History
Sales Manager
DIGITAL BANANAS TECH
04.2017 - 01.2021
- Led a successful sales team by providing motivational coaching and performance-based incentives to keep all hands on decks.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
- Established strong relationships with key clients, boosting customer retention rates.
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
- Provided exceptional support to existing customers, leading to increased repeat business and referrals.
- Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
- Maintained a deep understanding of industry trends, enabling informed decisions on sales strategies and product offerings.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Organized trade shows and events within the territory to showcase company products, generating leads and increasing brand exposure.
- Carefully analyzed data to determine most effective sales strategies.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Managed sales pipeline effectively by prioritizing high-potential prospects while keeping track of potential opportunities at various stages of development.
- Enhanced overall market share within assigned region by strategically expanding product range offered.
- Mentored junior sales team members, sharing best practices and fostering a positive work environment.
- Managed approximately 35 incoming calls, emails, and faxes per day from customers.
- Introduced new sales techniques and tools, resulting in increased efficiency and productivity among team members.
- Developed customized solutions based on client needs, resulting in increased customer satisfaction and loyalty.
- Collaborated with marketing department to create promotional materials that drove brand awareness in the territory.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Business Sales Manager
HORIZON EMPIRE
01.2011 - 11.2016
- Serve as a key member of the executive team charged with formulating strategic direction and devising business development initiative consistent with overall strategy
- Traveled nationally to identify new business opportunities and effectively managed a territory spanning across Nigeria and the International space
- Planned and executed sales & marketing strategies alongside events including trade fair and conferences with large participants in attendant
- Cultivated business partnerships, built a successful channel and created new sales opportunities in six new regions
- Present quarterly findings to Board of Directors including goal roadmaps
- Managed new and existing clients including complex negotiations and liaising with legal counsel as needed
- Strategically managed revenue generation endeavors, including the development of forecasts, divisional pipeline strategies and quarterly shareholder reports
- Built and managed a business development team to enhance and refine customer relationships and satisfaction
- Collaborate with advertising company to build a new website, marketing materials and sales strategy resulting in increased brand awareness and sales
Consumer Marketing
ZENITH BANK
03.2008 - 05.2010
- Generate new deposits by developing relationships with new and existing customers through individual and corporate account management
- Forecasted and reviewed existing client contracts and created comprehensive reports for each customer on a quarterly and annual basis
- Regularly research and created new customers in order to generate increased cash deposits
- Managed approximately 50 business accounts 5which i introduced to the company with over fifty million naira opening (#50,000,000.00) account balance opening.
- Convert all prospect to bank customers thereby developing good business to the bank
- Generate update and feedback from each customer and relate back to the bank
- Leverage finely honed communication and negotiations skills to foster new relationships
- Initiate new business transaction with the existing customer base
Education
Bachelor of Science - BIOCHEMISTRY
Obafemi Awolowo University
Ile Ife, Osun State, Nigeria01.2006
SECONDARY SCHOOL CERTIFICATE -
Emekuku Girls College
Owerri, Imo State,Nigeria01.1996
Skills
- Customer centricity
- Team building management
- Persuasive and Articulate
- Goal oriented
- Strong written and verbal communication skills
LANGUAGES
English
Igbo
Yoruba
Hobbies and Interests
Researching, Public Speaking, Reading
Accomplishments
- Improved customer service and customer satisfaction increased by75%
- 45% uplift in sales and a 60% decrease in customer support calls
- Advertising costs decreased by100%
- Successful delivery of a global service, through online training option, an increase of online customers from0% to 80%
- Created a company-wide, comprehensive training program for all sales team members.
- Supervised team of 105 staff members.
- Promoted to Regional Sales Manager after 6 years successful years in the sales department.
Timeline
Sales Manager
DIGITAL BANANAS TECH
04.2017 - 01.2021
Business Sales Manager
HORIZON EMPIRE
01.2011 - 11.2016
Consumer Marketing
ZENITH BANK
03.2008 - 05.2010
Bachelor of Science - BIOCHEMISTRY
Obafemi Awolowo University
SECONDARY SCHOOL CERTIFICATE -
Emekuku Girls College
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