Edith Candelario
Mineola,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am able to learn quickly & communication is important for me as well as being on time & good attitude & attendance.
Overview
4
4
years of professional experience
Work History
Shift Manager
Mcdonald’s
09.2020 - 08.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Crew Member
Whataburger
10.2021 - 07.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Receptionist
D & M Tire Shop
12.2022 - 10.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Customer Service Representative
Live Oak Environmental
10.2023 - 01.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Dietary Aide/Cook
Caraday
02.2024 - Current
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
Education
Diploma -
Mineola High School
Mineola, TX05.2021
Skills
- Time Management
- Problem-Solving
- Cleaning and sanitizing
- Patient Communication
- Team Collaboration
- Customer Service
- Detail Oriented
- Sanitation Practices
- Computer Skills
- Workload Management
Languages
Spanish
Native or Bilingual
Timeline
Dietary Aide/Cook
Caraday
02.2024 - Current
Customer Service Representative
Live Oak Environmental
10.2023 - 01.2024
Receptionist
D & M Tire Shop
12.2022 - 10.2023
Crew Member
Whataburger
10.2021 - 07.2022
Shift Manager
Mcdonald’s
09.2020 - 08.2021
Diploma -
Mineola High School
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