Summary
Overview
Work History
Education
Certification
Timeline
Generic

EDITH DURAN

Jersey City

Summary

Detail-oriented, methodical and problem-solving Industrial Engineering offering comprehensive knowledge in Supply Chain Operations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Supply Chain and Logistics Coordinator

VISEO USA
12.2021 - Current
  • Provide logistics analyses and implementation for the Christian Dior, Inc. ecommerce platform re-platforming project.
  • Design and implement logistics best practices and develop omnichannel logistics capabilities for the between retail stores and ecommerce site.
  • Monitor warehouse daily logistics analytics to ensure to high volume order & return flows are properly synchronized through all operational systems.
  • Monitor order managements/logistics flows for failures in interfacing at warehouse level, cancellations, payments and returns issues due to IT issues.
  • Direct, troubleshoot and optimize all logistics and operational aspects of the customer return and exchange process, including the logistics channel regarding the return of counterfeit items.
  • Design and implement daily logistics quick checks at workstations.
  • Closely monitor all logistics related client issues presented by customer service; advise Sr. Management on solutions to logistics related client issues.
  • Design and implement optimally efficient high volume packaging management and packaging procedures with regards to stock level and handle inbound/ outbound packaging orders with 3rd party warehouses.
  • Optimize intercompany rebalancing orders between different network locations.
  • Lead collaborative logistics related problem-solving efforts to improve quality of customer service and eliminate inefficient logistics processes.
  • Stock discrepancy Management: Monitor & Reconcile.
  • Design and implement improved chargeback management protocols for high volume systems.
  • Collaborate with operations teams and cross-functional to identify opportunities for logistics process improvement, and improved customer satisfaction via the logistics channel.

CS Project Coordinator

VOSS of Norway
07.2020 - 12.2021
  • Established a personalized relationship with the client to optimize different levels of the Customer Service experience through collaborative projects.
  • Communicate with U.S. based clients in a timely manner to resolve all inquiries surrounding Supply Chain project's updates.
  • Serve as a project liaison with internal key stakeholders (Sales, Marketing, Finance and Operations) and external partners such as key clients.
  • Provide expertise in Customer Service project initiation and definition, requirements and process workflows, planning and execution, and post-implementation support.
  • Coordinate and lead meetings to track project milestones, identify problem areas, and coordinate corrective actions.
  • Report any disruptions, delays, credit, and budget issues when presented to respective stakeholders; and identify and communicate possible action or mitigation plans.

Assistant Project Manager

LOreal Travel Retail Americas
04.2018 - 12.2019
  • Analyze cost-to-serve of a client's account in order to calculate profitability based on overhead costs and business activities.
  • Lead cost improvement project that shifts the client's ordering pattern from detail pick to bulk orders to increase the warehouse's productivity while generating annual cost savings of $125,000.
  • Participate on the implementation of projects in collaboration with the client (Ex: EDI implementation, TMS implementation, Stock level optimization, others)
  • Serve as the privileged interlocutor of clients to ensure the execution of the order-to-cash cycle.
  • Handle claims consistent with client and corporate policies, procedures, best practices and regulations
  • Work closely with the Credit Manager in order to identify any risks, and the implementation of corrective actions.

Imports Coordinator

Crowley Liner Services
01.2018 - 04.2018
  • Effectively coordinated the import of 250 reefer containers monthly.
  • Prepared, reviewed, approved, and maintained files for import documentation.
  • Served as a liaison with customers by keeping them updated on the status of cargo at all times.
  • Ensured compliance with all U.S. regulatory agencies such as CBP, USDA, and other federal agencies.
  • Coordinated intensive exams, fumigation, and FDA appointment samples with regulatory agencies.
  • Ensured invoices ae accurate in accordance with the physical shipment and customer requirements.

Assistant Operations Manager

Colour Republic LLC
04.2016 - 07.2017
  • Planned and coordinated the import process of over 160 air shipments monthly,and the outbound of over 350 shipments monthly to retailers nationwide.
  • Worked closely with USDA/CBP officials, customs brokers, air cargo agencies to ensure the efficient flow of boxes of flowers into the US.
  • Supervised a team of 4 supervisors and up to 100 associates including office clerks, warehouse agents and drivers.
  • Developed warehouse operations plans through the implementation of SOPs, work simplification techniques, and time measurement procedures.
  • Redesign workflows and processes within the warehouse to increase efficiency and productivity.
  • Coordinated a successful move plan from a 10 door warehouse to a 34 door facility with 10 coolers and two production lines.
  • Tracked KPIs based on productivity and cost per box handled.

Logistics Specialist

Quirch Foods
08.2015 - 04.2016
  • Main Key user for a new customized ERP system for documentation. 
  • Created and coordinated over 80 export shipments monthly, and quoted its transportation with logistics providers.
  • Accurately prepared all international export documentation, invoices and electronic export filings. 
  •  Complied with applicable international regulatory laws and trade agreements such as NAFTA, CAFTA, others. 
  • Track shipment until its final destination. 

Purchasing Analyst

Importadora Jarrin
12.2012 - 07.2014
  • Sourced up to 200 SKUs according to the company´s budget for each store line.
  • Managed effectively a $20 million dollar annual budget.
  • Followed up the month-to-month procurement budgets for each supplier in order to achieve annual rebates.  

Sales And Marketing Assistant

Mediterranean Shipping Company
08.2012 - 12.2012
  • Elaborated daily booking reports to the Logistics and Planning department of MSC Geneva,Panama, and Chile.
  • Updated the company's business intelligence database for the timely analysis of external and internal data.
  • Generated reports used to analyze market share and potential businesses for MSC Ecuador Sales Team.
  • Worked closely with the Customer Care and Sales Team in projects concerning data mining reports.

Education

Master of Science - Engineering Management Logistics and Supply Chain Track

Florida International University
Miami, FL

BBA- Dual degree - Business Administration/Marketing

University of New Orleans/ ESPOL
New Orleans, LA

Bachelor of Science - Project Management

Harrisburg University of Science And Technology
Harrisburg, PA
12.2021

Certification

Microsoft Office: Advanced, Magaya Certification, SAP proficient, SPSS. 
Languages: Native Tongue: Spanish, English Fluent

Timeline

Supply Chain and Logistics Coordinator

VISEO USA
12.2021 - Current

CS Project Coordinator

VOSS of Norway
07.2020 - 12.2021

Assistant Project Manager

LOreal Travel Retail Americas
04.2018 - 12.2019

Imports Coordinator

Crowley Liner Services
01.2018 - 04.2018

Assistant Operations Manager

Colour Republic LLC
04.2016 - 07.2017

Logistics Specialist

Quirch Foods
08.2015 - 04.2016

Purchasing Analyst

Importadora Jarrin
12.2012 - 07.2014

Sales And Marketing Assistant

Mediterranean Shipping Company
08.2012 - 12.2012

Master of Science - Engineering Management Logistics and Supply Chain Track

Florida International University

BBA- Dual degree - Business Administration/Marketing

University of New Orleans/ ESPOL

Bachelor of Science - Project Management

Harrisburg University of Science And Technology

Similar Profiles

CREATE PROFILE
EDITH DURAN