Edith Flores, LVN
Mesquite,Texas
Summary
Top performing and dedicated Licensed Vocational Nurse with more than 18years of experience in a variety of medical settings. Providing exceptional care for patients with chronic and acute conditions. Highly competent nurse with common sense and a strong background in discharge planning with outside resources. Accomplished and effective leader and supervisor in a busy clinical setting with exceptional communication, presentation and organizational skills.
Overview
18
18
years of professional experience
4
4
Certification
2
2
Languages
Work History
LVN/ Patient Resource Coordinator
DALLAS NEPHROLOGY ASSOCIATES/DALLAS TRANSPLANT INSTITUTE
06.2019 - 01.2023
- Performed initial assessment of newly transplanted patients following transplantation, including vital signs, reviewed history, reconciled medications, addressed pain,
- Assisted patients with pharmaceutical assistance programs, pharmacies, grants, Medicare, GoodRX coupons, other foundations, and helped social workers with certain letters as needed
- Manage approximately 30 incoming calls, emails and faxes per day
- Managed virtual calls for all physicians, PAs, and NPs
- Responded to patients' calls promptly
- Responsible for reviewing medical records for transferring patients (globally)
- Helped patients obtain documents needed for medication assistance through appropriate programs
- Prescription refills and prior authorizations are completed in timely manner
- Provided effective communication and translation between Spanish and English for employees, patients, and physicians
- Provided direct patient care, triage, prepared patients for examinations, and explained visit
- Administered flu and pneumonia vaccines according to provider's instructions
- Helped update emergency kits, variance reports, and medication lists so that all nurses are checking them each week
- Establish emergency exit plan
- Organized and detail-oriented with a strong work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
Licensed Vocational Nurse
LIVER CONSULTANTS OF TEXAS (Addison Group/Temp Agency)
10.2018 - 05.2019
- Primarily responsible for telephone triage
- Followed up on TCM calls and scheduled appointments
- Managed patient care through by monitoring respiration, blood pressure, temperature, weight, and blood glucose levels.
- Prevented medication errors by meticulously reviewing physician orders and administering medications as prescribed.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Promoted patient safety through vigilant monitoring of vital signs and reporting any abnormalities to appropriate healthcare provider promptly.
- Facilitated effective communication between patients, families, and healthcare providers to ensure continuity of care during transitions between facilities
- Improved patient satisfaction by providing compassionate and attentive care.
- Responded to patient requests with appropriate clinical and personal assistance.
- Follow clinic’s policies and procedures guidelines
Licensed Vocational Nurse
CHILDREN’S HEALTH PEDIATRIC GROUP
05.2014 - 09.2018
- Served as clinic's OSHA officer, managed and supervised clinic's lab and clinical area, including VFC.
- Proficiency in EMR Software (EPIC)
- Monitored all laboratory logs, including QC, POC, lab tests, radiology, OSHA, fire extinguisher logs, and ensured accuracy
- All reports and logs are presented to Medical Director monthly
- Prepared lab for regulatory audits and inspections
- Ensured that all paperwork was up to date and that all protocols were followed
- Assisted with corrective and training measures as needed
- Assisted lab supervisor with preparation of lab for internal and external audits
- Reconciled VFC and private vaccines on daily day and monthly basis
- Monthly inventory of all clinical supplies including medications, samples, private/VFC vaccines
- Verified expiration dates for all vaccines, medications, strep tests, flu tests, samples, timers, emergency kits, oxygen tanks, and AEDs weekly
- Established plan for emergency exits and ensure that all staff are familiar
- Manage approximately 50 incoming calls, emails and faxes per day
- Obtain UA samples, Strep test, Flu test, RSV test, occult blood test, and NBS
- Prepared patients for examination, treatment, and procedures
- Scheduled patients for seasonal flu vaccine appointments and vaccines that were overdue
- Informed patients’ parents of lab test as instructed by the physician
- Ensured all supplies were stocked and stored in patients' rooms and maintained all rooms as clean and disinfected as possible
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Strengthened infection control measures by strictly following hand hygiene protocols and utilizing personal protective equipment when necessary.
- Streamlined patient flow in busy clinic setting, ensuring timely access to care for all patients.
- Gathered lab specimens, ordered testing, and interpreted results to patients
National Registered Certified Medical Assistant & Phlebotomist
INTERNAL MEDICINE AND FAMILY PRACTICE (Pradip & Harini Kanani, MD)
10.2008 - 06.2012
- Lead Medical Assistant
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Manage approximately 40 incoming calls, emails and faxes per day
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
National Registered Certified Medical Assistant & Phlebotomist
ADVANCED WOMEN’S HEALTHCARE, PA (Frank E. Oliver, M. D. OB-GYN)
06.2006 - 09.2008
- Lead medical assistant and supervised 10 staff members
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Screen and prioritized patients regarding medical problems, ensured that appropriate was delivered in a timely manner as directed by the physician orders
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Positioned and draped patients for well-woman exams and procedures
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Stocked patients' rooms, cleaned, disinfected, autoclave instruments etc
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Mailed out reminder letters for follow up visits
- OSHA Safety Officer
- Expertise with Epic (Software)
- Performed medical records management, including filing, organizing and scanning documents.
- Manage approximately 35 incoming calls, emails and faxes per day from patients
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Licensed Vocational Nurse -
Dallas Nursing Institute
01.2014
Advanced IV Training -
Elite Medical Academy
01.2014
National Registered Certified Medical Assistant & Phlebotomist -
Education America
01.2002
High School Diploma -
Mesquite High School
01.2001
Skills
- Training Coordination
- Staff Development
- Meeting facilitation
- Decision-Making
- Documentation and Recordkeeping
- Analytical and Critical Thinking
- Drug’Testing
- Quality Improvement
- Emergency Care
- Immunizations
- Patient Care
- Clinical judgment
- Patient Education
- Compassionate communication
- Patient Charting
- Immunization Administration
- Medical Terminology
- Intake assessments
- Discharge Planning
- Attention to Detail
- Compassionate and Caring
- Critical Thinking
- Strong Clinical Judgment
- Patient and family advocacy
Accomplishments
- Supervised team of Number 5 staff members.
- Used Microsoft Excel to develop inventory
- Vitals Testing - Measured an average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
- Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
Certification
IV Certified
Phlebotomy Certified
X-Ray (Non-certified)
BLS Certified AHA 2024-2026
Spanish
Spanish
English
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteImportant To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefits401k matchPaid time off4-day work weekTeam Building / Company RetreatsTimeline
LVN/ Patient Resource Coordinator
DALLAS NEPHROLOGY ASSOCIATES/DALLAS TRANSPLANT INSTITUTE
06.2019 - 01.2023
Licensed Vocational Nurse
LIVER CONSULTANTS OF TEXAS (Addison Group/Temp Agency)
10.2018 - 05.2019
Licensed Vocational Nurse
CHILDREN’S HEALTH PEDIATRIC GROUP
05.2014 - 09.2018
National Registered Certified Medical Assistant & Phlebotomist
INTERNAL MEDICINE AND FAMILY PRACTICE (Pradip & Harini Kanani, MD)
10.2008 - 06.2012
National Registered Certified Medical Assistant & Phlebotomist
ADVANCED WOMEN’S HEALTHCARE, PA (Frank E. Oliver, M. D. OB-GYN)
06.2006 - 09.2008
Licensed Vocational Nurse -
Dallas Nursing Institute
Advanced IV Training -
Elite Medical Academy
National Registered Certified Medical Assistant & Phlebotomist -
Education America
High School Diploma -
Mesquite High School
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