Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Edith Garcia

San Antonio

Summary

Motivated professional with several years of experience juggling multiple priorities to keep the company running smoothly. Adept collaboration with professionals to accomplish demanding objectives, motivate staff, and organize resources. Communicative team player possessing outstanding time management, and documentation abilities. Systematic understanding of maintaining coverage for all operational needs.

Overview

13
13
years of professional experience

Work History

Assistant Manager - Pawn Broker

EZ Corp.
San Antonio
02.2020 - 11.2024
  • Monitored daily operations of the store including cash management, customer service, sales, inventory control, security systems and staff scheduling.
  • Performed daily and nightly audits of cash drawers to ensure a balanced vault at the end of the night.
  • Placed weekly orders ensuring vault maintained adequate funds for transactions.
  • Investigate any reported cash/check irregularities or discrepancies immediately upon discovery.
  • Managed supplies inventory to meet operational needs consistently.
  • Recorded exact details of each loan or sale transaction, including model number, brand, and customer contact information.
  • Performed periodic audits of store merchandise to identify any discrepancies between physical count and computer records.
  • Trained newly hired employees on store procedures, delivering continued coaching to help with task prioritization.
  • Consistently maintained highest store sales, placing within district's top 10 performers.

Office Assistant - Parts Runner

Califa TA Diesel Repair
Pleasanton
10.2018 - 01.2020
  • Managed the purchasing process to secure optimal deals for parts.
  • Performed daily inventory checks of frequently used parts.
  • Provided updates on job statuses during customer interactions.
  • Managed billing by processing customer payments via different platforms.
  • Ensured accurate reconciliation of payments each evening.
  • Maintained cleanliness and orderliness within the office environment.
  • Welcomed customers and enhanced their experience through excellent service.
  • Managed tasks with Microsoft Word and Excel efficiently.

Assistant Branch Manager

First Convenience Bank
Pleasanton
05.2013 - 10.2018
  • Processed client transactions efficiently ensuring accuracy.
  • Executed precise cash handling practices to avoid discrepancies.
  • Monitored adherence to deadlines and accuracy in all daily activities.
  • Oversaw the scheduling process and validated weekly time sheets.
  • Directed customers to optimal banking products tailored to their specific financial situations.
  • Stimulated team towards meeting monthly sales goals regularly.
  • Met personal and branch sales objectives simultaneously.
  • Executed high-volume cash management tasks efficiently.
  • Oversaw secure handling of large-scale cash inflows and change distributions.
  • Conducted monthly cash audits to ensure accuracy of teller drawers.
  • Closed out daily operations accurately by verifying financial records.
  • Supported annual audits through diligent enforcement of confidentiality standards and operational processes.
  • Utilized Microsoft Office tools to manage workflows and communications efficiently.
  • Secured a position in the regional sales top 10 continuously.

Office Assistant - Parts Runner

Califa TA Diesel Repair
Pleasanton
07.2012 - 05.2013
  • Managed the purchasing process to secure optimal deals for parts.
  • Performed daily inventory checks of frequently used parts.
  • Provided updates on job statuses during customer interactions.
  • Managed billing by processing customer payments via different platforms.
  • Ensured accurate reconciliation of payments each evening.
  • Maintained cleanliness and orderliness within the office environment.
  • Welcomed customers and enhanced their experience through excellent service.
  • Managed tasks with Microsoft Word and Excel efficiently.

Bank Teller

Jourdanton State Bank
Jourdanton
08.2011 - 06.2012
  • Conducted daily transaction processing with efficiency and precision.
  • Welcomed customers and addressed inquiries effectively.
  • Maintained a balanced cash drawer consistently.
  • Transferred calls to appropriate departments.
  • Periodically process and distribute mail.
  • Utilized Microsoft Word and Excel effectively.

Education

Associate of Arts - Business Administration

Coastal Bend College
Beeville, TX
05-2011

Skills

  • Cash management
  • Inventory control
  • Customer service
  • Sales reporting
  • Staff scheduling
  • Team leadership
  • Workflow optimization
  • Time management
  • Sales forecasting
  • Reporting and documenting
  • Sales target oversight

Languages

Spanish
Native/ Bilingual

Accomplishments

  • Regional Employee of the month - First Convenience Bank
  • Top seller - First Convenience Bank
  • Top seller - EzCorp

Timeline

Assistant Manager - Pawn Broker

EZ Corp.
02.2020 - 11.2024

Office Assistant - Parts Runner

Califa TA Diesel Repair
10.2018 - 01.2020

Assistant Branch Manager

First Convenience Bank
05.2013 - 10.2018

Office Assistant - Parts Runner

Califa TA Diesel Repair
07.2012 - 05.2013

Bank Teller

Jourdanton State Bank
08.2011 - 06.2012

Associate of Arts - Business Administration

Coastal Bend College

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Edith Garcia