With over 10 years of experience in the customer service and the food and beverage industry, I have elevated my ability to be a self motivated leader that works well in thriving environments. I am proficient in troubleshooting to attain simplified solutions in order to focus on consistent quality of daily operations and I am committed to providing maximum experience.
Overview
6
6
years of professional experience
Work History
Contracted MUA
BOK Broadcasting and Media Productions
Atlanta
06.2023 - Current
In the role as makeup artist I had the opportunity to collaborate with director and producers to create seamless transitions through out films and series
I presented Look books for each character and scene with adjustments and changes happening throughout I used problem Solving skills and technique to resolve And differences.
I coordinated travel and accommodation for other production staff.
Food and beverage supervisor
Atlanta Marriott hotel and conference center
Atlanta
09.2022 - Current
As food and beverage supervisor I was directly responsible managing and scheduling events, meetings and staff.
I also insured the quality of guest service by establishing policies and procedures, creating side work and communication processes to best suit our establishment
I am responsible for providing beverage products for all bars including banquets and catered service, training incoming and creating training guides
I assisted in a concept change and beverage program change by creating menus and training staff on product knowledge and execution
Since being in this position positive guest surveys have gone up by 43 points.
Key Manager / Bartender
The Nook on Piedmont
Atlanta
09.2020 - 09.2022
As Key Manager my responsibility includes staff scheduling, assigning opening and closing daily operations of front of the house, insuring product quality control, weekly inventory, create, maintain, and strengthen vendor relationships, and increase operational sales through creative weekly incentives while motivating staff productivity.
As a bartender I am responsible for executing menu items in a timely manner, manage daily intake and keg analysis, provide accurate inventory reports
And creatively design weekly and seasonal bar specials while building
Retail Banker
FSNB
Lithia Springs, GA
07.2018 - 09.2019
Preforming account maintenance such as stops and holds and account creation
Making debits and credits and transfers to accounts
Providing effective customer services and support quality checks on internal documents and forms