Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edith Jurado

Trenton,MI

Summary

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Overview

6
6
years of professional experience

Work History

Real Estate Assistant

RE/MAX
Dearborn Heights, MI
02.2021 - Current
  • Maintained efficient office operations by handling errands and administrative functions.
  • Prepared purchase agreements and disclosures and used RealComp to complete paperwork.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed filing system, entered data and completed other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.

Receptionist

Daybreak Salon And Spa
Woodhaven, United States
11.2019 - 02.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone or postal mail.

Host

Applebee's
Woodhaven, United States
01.2017 - 11.2019
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.

Education

Associates Degree - Business Administration

Henry Ford College
Dearborn, MI
03.2022

Skills

  • Phone and Email Etiquette
  • Appointment Coordination
  • Document and File Management
  • Client Correspondence
  • Customer Service
  • Administrative Support
  • Strong Organizational Skills

Languages

Spanish
English

Timeline

Real Estate Assistant

RE/MAX
02.2021 - Current

Receptionist

Daybreak Salon And Spa
11.2019 - 02.2021

Host

Applebee's
01.2017 - 11.2019

Associates Degree - Business Administration

Henry Ford College

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