Edith Kwakyewah

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.

Facilitated for safety and hazmat class with new hires, as well as BBS class, Decouple class, picking Class and research resolve class. Manage department floors making sure trainers are maintaining their 6ft distance from new trainees, take attendance make sure all paper works are completed and filled out correctly.

• Collected data on program effectiveness through surveying, data analysis and other methods and implemented solutions for improvement.
• Assessed skill gaps for employees in department and developed training courses to meet identified needs.
• Provided leadership for 5 programs workers and attendees, guiding day-to-day activities and facilitating different environment.
• Mentored about 30 employees per month after classes in order to monitor progress in class and training floor areas.
• Gathered feedback from team and department leaders to devise new training materials targeted on current needs.
• Documented class attendance and participation and provided feedback to management.

• Handled about 100 calls per hour to address customer inquiries and concerns.
• Worked with new hires, prescreening on phone to identify their ability to read, write and individual understanding any questions interviewer may ask. Also set up appointment date and time along with documentation need for interview
• Maintained excellent attendance record.

• Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Provided mobility assistance such as walking and regular exercising.
• Completed entries in log books, journals and care plans to accurately document and report patient progress.
• Assisted disabled clients to support independence and well-being.
• Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
• Provided transportation and appointments management.
• Followed nutritional plans to prepare optimal meals.
• Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
• Developed rapport to create safe and trusting environment for care.
• Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
• Transported clients for medical and personal outings.
• Provided direct personal care and administrative services to clients.
• Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
• Documented vital statistics and coordinated with health care providers.
• Improved patients' comfort with massage and application of topical treatments.
• Assisted patients with dressing, grooming, and feeding needs, helping to overcome and adapt to mobility restrictions
• Performed laundry, grocery shopping, and other light housekeeping duties as instructed by client
• Traveled to clients' homes to complete healthcare services and promote continuity of care
• Provided mobility assistance such as walking and regular exercising
• Performed laundry, grocery shopping, and other light housekeeping duties as instructed by the client
• Assisted patients with dressing, grooming, and feeding needs, helping to overcome and adapt to mobility restrictions
• Assisted disabled clients to support their independence and well-being
• Completed entries in log books, journals, and care plans to accurately document and report patient progress
• Followed nutritional plans to prepare optimal meals
• Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness
• Monitored client health by performing routine pulse, temperature and blood pressure checks

• Provided clerical support to 1 company employee by copying, faxing, and filing documents
• Received and routed business correspondence to the correct departments and staff members
• Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
• Monitored usage of textbook supplies and contacted vendors to place new orders for replenishment.
• Provided clerical support to company employees by copying, faxing, and filing documents
• Prepared mail and packages for shipment, pickup, and courier services to expedite delivery
• Responded to inquiries from callers seeking information
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
• Ordered office supplies and kept the office stocked with needed resources to operate smoothly