Edith Lopez
Auburn Hills
Summary
Organized Server with experience in fast-paced restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Receptionist:
Experienced receptionist with strong communication skills. Quickly answered calls and effectively solved problems in any situation. Highly organized, managing calendars and coordinating day-to-day meetings.
Overview
7
7
years of professional experience
Work History
Receptionist
MEA TV-RADIO
06.2024 - 01.2025
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phones promptly and directed incoming calls to the correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
Server
Olive Garden
10.2022 - 06.2023
- Greet guests warmly and accurately take orders.
- Boost sales by suggesting appetizers, drinks, and desserts, and sharing promotions.
- Provide excellent service to foster guest satisfaction and repeat visits.
- Build personal connections with customers for loyalty.
- Collaborate with fellow servers to care for all customers.
- Stay updated on the menu and promotions to answer customer questions.
- Assist other departments as necessary.
Togo/Catering Specialist
Olive Garden
04.2021 - 10.2022
- Answered phone calls and took To-Go orders promptly and accurately.
- Organized and cleaned kitchen stations to improve team efficiency.
- Assembled To-Go and catering orders, ensuring accuracy and including necessary utensils. Assisted with deliveries and set up food stations for events.
- Managed payments and maintaining a balanced cash register.
- Assisted other restaurant departments as needed.
Catering Coordinator
Panera Bread
08.2017 - 04.2021
- Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule events, and carry out catering needs as contracted.
- Analyzed catering orders and liaised with staff to set up equipment, supplies, and menus to meet client expectations. Delivered all orders at the expected time.
- Make follow-up and confirmation calls to customers to ensure the accuracy and guarantee of their catering orders.
- After preparing orders, assist the rest of the team with various tasks as needed.
Education
High School Diploma -
Waterford-Mott High School
Waterford, MI05.2019
Skills
- Computer proficiency
- Organized
- Fast-learner
- Great communication skills
- Problem solver
- Team-oriented
- Bilingual (English and Spanish)
- Scheduling
- Relationship building
- Office administration
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
MEA TV-RADIO
06.2024 - 01.2025
Server
Olive Garden
10.2022 - 06.2023
Togo/Catering Specialist
Olive Garden
04.2021 - 10.2022
Catering Coordinator
Panera Bread
08.2017 - 04.2021
High School Diploma -
Waterford-Mott High School
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