Edith Lorenzo
Garden Grove,CA
Summary
Accomplished Medical Assistant with a rich background in diverse clinical settings, including a pivotal role at Carelon (Elevance) Health. Excelled in patient care, mastering EKG/ECG and bilingual communication. Proven track record in enhancing patient satisfaction and streamlining care coordination, significantly contributing to healthcare delivery excellence. Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Carelon/Elevance Health
05.2023 - Current
- Perform wound care procedures with precision and care, adhering to infection control measures
- Provide personal assistance to patients, including arranging transportation and scheduling lab or specialty appointments, ensuring their needs are met with compassion and efficiency
- Handle incoming calls approximately 10+ professionally and promptly, providing information and assistance to patients
- Administering 10 immunizations per day following established protocols and guidelines to promote preventive healthcare
- Clean and sanitize medical equipment to maintain high hygiene standards and prevent cross-contamination
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Prepared lab specimens for diagnostic evaluation.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
Medical Assistant (Floater)
Providence
02.2022 - 04.2023
- Assisted in various medical specialties including Orthopedics, Cardiology, Breast Surgery, and OB/GYN, gaining diverse clinical experience and knowledge
- Scheduled appointments and procedures efficiently, managing patient calendars and ensuring timely access to healthcare services
- Operated 15 electrocardiogram (EKG) a day using equipment proficiently, ensuring accurate readings for diagnostic purposes
- Recorded 25+ patient medical histories and vital signs accurately and comprehensively
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Medical Assistant (Externship)
Memorial Care
11.2021 - 12.2021
- Administered 10+ injections following proper protocols and ensuring patient comfort and safety
- Obtained and accurately recorded vital signs, providing essential information for patient assessment and monitoring
- Conducted patient assessments to identify health concerns and assist in developing appropriate treatment plans
- Utilized electronic medical records (EMR) proficiently, accurately inputting patient data and maintaining digital records
- Conducted COVID testing procedures, including sample collection and documentation, contributing to public health efforts during the pandemic
Education
Certificate of Completion -
Hope Builders Clinical Medical Assisting Training Program
Anaheim, CA12.2021
Vocational - Medical Billing And Coding Training Program
UEI College
Garden Grove, CA04-2014
High School Diploma -
Santiago High School
Garden Grove, CA06.2013
Skills
- Bilingual English/Spanish
- Electrocardiography (EKG/ECG)
- Administration of injections using multiple techniques
- Collection and Specimen Processing
- Phlebotomy Essentials
- Venipuncture
- Suture Removal
- Wound Care and the Application of Dressings & Bandages
- Electronic Medical Record
- Patient Scheduling
- HIPAA Compliance
- Customer Service
Educationspecializedtraining
- Hope Builders Clinical Medical Assisting Training Program, Anaheim, CA, Certificate of Completion, 12/01/21
- Basic Life Support Provider & American Heart Association First Aid Certifications
- Life Skills & Employment Readiness Certificates of Completion
- Santiago High School, Garden Grove, CA, High School Diploma
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Basic Life Support (BLS) - American Heart Association.
- Medical Billing and Coding Certificate
- Medical Assistant Certificate
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Medical Assistant
Carelon/Elevance Health
05.2023 - Current
Medical Assistant (Floater)
Providence
02.2022 - 04.2023
Medical Assistant (Externship)
Memorial Care
11.2021 - 12.2021
Certificate of Completion -
Hope Builders Clinical Medical Assisting Training Program
- Basic Life Support (BLS) - American Heart Association.
- Medical Billing and Coding Certificate
- Medical Assistant Certificate
Vocational - Medical Billing And Coding Training Program
UEI College
High School Diploma -
Santiago High School
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