Edith Marquez Flores
De Soto,KS
Summary
Certified nursing assistant with strong expertise in patient care, vital signs monitoring, and effective communication. Proven commitment to enhancing resident well-being through teamwork and meticulous attention to detail. Focused on delivering high-quality care to diverse populations while ensuring patient safety and satisfaction with facility services.
Overview
1
1
Language
1
1
Certification
7
7
years of professional experience
Work History
Certified Nursing Assistant
Hillside Village
De Soto, KS
07.2023 - Current
- Monitored vital signs, promptly reporting changes to nursing staff.
- Acted swiftly in emergency situations involving sudden illness or injury to ensure resident safety and well-being.
- Supported residents in daily living activities and personal care needs to promote independence and comfort.
- Coordinated with team members to ensure consistent and effective delivery of patient care.
- Documented resident care observations accurately in electronic health records.
- Educated residents on health practices and wellness initiatives regularly.
- Supported recreational activities to enhance resident engagement and well-being.
- Maintained cleanliness and safety of living areas and equipment for residents.
Teller
Great Southern Bank
De Soto, KS
02.2023 - 10.2025
- Processed customer transactions including deposits, withdrawals, and loan payments accurately, ensuring efficient banking experiences.
- Assisted customers with account inquiries and banking services, enhancing customer experience through in-person and telephone support.
- Resolved customer issues promptly, ensuring satisfaction and loyalty through effective communication.
- Maintained comprehensive knowledge of bank products to support customer needs efficiently.
- Handled large volumes of currency accurately, achieving minimal errors in all transactions.
- Built and maintained client relationships through personalized interactions and proactive follow-ups, fostering customer loyalty.
- Promoted bank products and services, consistently meeting or exceeding sales goals.
- Verified customers' identification to ensure compliance with laws and regulations.
commercial
FDA
Washington, DC
01.2024 - 01.2024
- Collaborated with cross-functional teams to ensure compliance with FDA regulations.
- Bilingual Communication – Spanish and English communication with diverse populations
- Bilingual Public Outreach – Created and participated in informational content for Spanish- and English-speaking audiences
- Teamwork & Collaboration – Experienced working effectively with healthcare teams and other professionals
- Leadership & Adaptability – Able to remain dependable, flexible, and organized in fast-paced environments
Manager's Assistant
Harps Grocery Store
De Soto, KS
01.2020 - 02.2023
- Coordinated promotional events to enhance customer engagement.
- Trained new employees on store policies and procedures.
- Handled customer inquiries and resolved issues efficiently.
- Maintained inventory levels and organized stock for easy access.
- Handled incoming calls and directed callers to appropriate department or employee.
Education
Bachelor of Science - Nursing
MidAmerica Nazaren
Olathe, KS12-2026
Associate of Arts - General Studies
Johnson County Community College
Overland Park, KS05-2025
Skills
- Patient care
- Vital signs monitoring
- Electronic health records
- Performing patient intakes
- Recording patient observations
- HIPAA compliance
- Emergency response
- Time management
- Team collaboration
- Patient advocacy
- Communication skills
- Calm and level-headed under duress
- Adaptable
- Compassionate
- Reliable team player
Languages
Spanish
Native/ Bilingual
Certification
- Kansas Seal of Biliteracy 2023
volunteer work
Volunteered at Children’s Mercy, where I supported patients, families, and hospital staff in a caring and welcoming environment. This experience strengthened my passion for working with children and providing compassionate patient-centered care.
Timeline
commercial
FDA
01.2024 - 01.2024
Certified Nursing Assistant
Hillside Village
07.2023 - Current
Teller
Great Southern Bank
02.2023 - 10.2025
Manager's Assistant
Harps Grocery Store
01.2020 - 02.2023
Bachelor of Science - Nursing
MidAmerica Nazaren
Associate of Arts - General Studies
Johnson County Community College