Edith Minick
Family Practice Centers
Mt. Pleasant Mills,USA
23
years of professional experience
Certified Clinical Medical Assistant experienced in pre-hospital care, customer service, home health support, and scheduling within fast-paced environments. Delivered exceptional patient care and clinical support through effective use of phlebotomy and EKG skills, enhancing overall patient experience. Ensured compliance with medical terminology and healthcare protocols, maintaining high standards of care.
Work History
CCMA
5 Years 8 Months- Performs all job duties to include getting patients ready for the provider, checking vital signs, documenting all pertinent information in EMR, giving medications and immunizations as directed by providers, assisting patients to get ready for treatments and assisting providers as needed, communicating with providers, coworkers, patients and their families, refilling prescriptions as directed and permitted.
- Performed patient preparation for provider visits, checked vital signs, documented pertinent information in EMR, administered medications and immunizations as directed, assisted with treatment preparations, communicated effectively with providers, coworkers, patients, and families, and managed prescription refills.
- Ensured adherence to OSHA regulations to maintain a safe work environment.
- Performed duties of front office staff when patients arrive by sign in and sign out of patients, verifying patient information including insurance, collecting copay/self-pay as needed, scheduling future appointments with providers, submitting referrals and assisting in scheduling appointments with outside clinics.
- Trained new employees to perform job duties.
- Performed front office duties by signing in and out patients, verifying patient information including insurance, collecting copays, scheduling future appointments, and submitting referrals.
- Scanned faxed documents and routed them to the appropriate provider, updating EMR to reflect changes noted on incoming documents.
CCMA
1 Month- Conducted Covid 19 swabbing at drive-through testing site, ensuring accurate testing for patients.
- Assisted as the medical office assistant by placing orders for Covid 19 testing, answering phones, and coordinating with the security guard to facilitate patient access to testing.
- Assisted in patient intake processes, ensuring accurate collection of medical history and vital signs.
- Supported clinical staff by preparing examination rooms and maintaining equipment readiness for patient visits.
- Educated patients on treatment plans and medication adherence to improve health outcomes.
Homecare Caregiver, Scheduler, Trainer
4 Years 4 Months- Managed complaints, providing timely solutions and follow-up to ensure resolution.
- Adhered to communication procedures and guidelines to ensure compliance.
- Reviewed and updated customer and caregiver schedules to ensure optimal service delivery.
- Conducted research to find answers and solutions to various inquiries.
- Managed complaints provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.
- Researched answers or solutions as needed.
- Handled on-call duties, addressing emergencies, complaints, and call-offs from clients, families, and caregivers while securing coverage for open shifts.
- Worked in office atmosphere that was extremely fast paced and team oriented.
Medical Communications Technician
10 Years 7 Months- Coordinated patient admissions, transfers, and discharges using EPIC.
- Managed calls for the Transfer Center.
- Allocated beds for incoming admissions.
- Allocated beds for patient transfers.
- Maintained accurate documentation in EPIC.
- Utilized tele-tracking system to optimize patient flow and bed assignments.
- Provided excellent customer service to patients, families, doctors, and nursing staff.
Education
Diploma - Medical Clinical Assistant
- Certified as a CCMA
- Anatomy and Physiology/Medical Terminology
- Pathology
- Pharmacology
- Medical Billing Insurance
- Medical Coding
- Medical Office Systems
- Clinical Foundations, Specialties, and Laboratory
- Allied Health Orientation
Diploma - Paramedicine
Skills
Patient care coordination
Electronic Health Records
Vital signs assessment
Vital signs monitoring
BLS Certified
Immunization administration
Venipuncture expertise
Proficient with EKG electrode placement (within 90% accuracy)
Basic lab tests
Knowledge of medical terms
approved medical abbreviations
and symbols
Bloodborne pathogens
HIPAA compliance
Clinic scheduling
Skilled at accurately documenting patient history
Patient communication
Independent decision-making
ACADEMIC EXCELLENCE
Edith Minick, McCann School of Business and Technology, Received Academic Excellence award for having a 4.0 GPA
Timeline
CCMA
Family Practice Centers
12.2020 - CurrentRead More
CCMA
Evangelical Community Hospital
11.2020 - 12.2020Read More
Homecare Caregiver, Scheduler, Trainer
Almond Tree Senior Solutions
08.2015 - 12.2019Read More
Medical Communications Technician
Geisinger Medical Center
12.2003 - 07.2014Read More
Luzerne County Community College
Diploma from Paramedicine
Read More
McCann School of Business & Technology
Diploma from Medical Clinical Assistant
Read More