Edith Montes
Columbus,NM
Summary
Dedicated office assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Military Police Officer
Army National Guard
04.2021 - Current
- Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
- Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
- Trained new Military Police Officers on proper procedures and protocols, improving overall unit readiness and effectiveness.
Assistant Manager
MAD Solutions LLC
10.2023 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Handled cash accurately and prepared deposits.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Managed business customer service, responding to requests and concerns promptly.
- Elevated customer service quality by offering real-time bilingual support for inquiries, complaints, and resolutions.
Dental Assistant
Gormley & Gutierrez Pediatric Dentistry
11.2021 - 10.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
Education
High School Diploma -
Deming High School
Deming, NM05.2018
Skills
- HIPAA Regulations Understanding
- Appointment Scheduling Expertise
- Customer Service
- Positive Attitude
- Time Management
- Bilingual Proficiency
Timeline
Assistant Manager
MAD Solutions LLC
10.2023 - 06.2024
Dental Assistant
Gormley & Gutierrez Pediatric Dentistry
11.2021 - 10.2023
Military Police Officer
Army National Guard
04.2021 - Current
High School Diploma -
Deming High School
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