Summary
Overview
Work History
Skills
Timeline
Server

Sandra Gomez

Sunnyvale,CA

Summary

successful customer service representative with nearly 8 years of experience addressing customers request and concerns to provide relevant information and options. upbeat and energetic, with grace in handling difficult situations through resourcefulness and adaptability.

Overview

7
7
years of professional experience

Work History

Server

Redwood Grill
11.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Bartender/Cashier

Board Walk Burgers and Fries
02.2020 - 11.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Food Prep Cook

House Of Bagels
06.2019 - 11.2019
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
  • Maintained a safe working environment by following food safety guidelines and proper equipment usage.
  • Excelled under pressure during peak service hours, maintaining accuracy and speed throughout meal rushes.

Sales Associate

Metro PCS
11.2017 - 05.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Skills

    Fluent in spanish

    written/ verbal communication

    adaptive and creative

    strong communication skills

    friendly and outgoing

    self motivated

    opening and closing duties

    highly organized

    order taking

    product and service sales

    refunds and exchanges

    customer assistance

    cash register operation

Timeline

Server

Redwood Grill
11.2021 - Current

Bartender/Cashier

Board Walk Burgers and Fries
02.2020 - 11.2021

Food Prep Cook

House Of Bagels
06.2019 - 11.2019

Sales Associate

Metro PCS
11.2017 - 05.2019

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Sandra Gomez