Edith Razo
Yuma ,AZ
Summary
Dynamic professional with a proven track record at Family Partners, excelling in compassionate caregiving and relationship building. I enhance client care through active listening and problem-solving. Committed to improving quality of life, I effectively monitor progress and implement strategies for continuous improvement.
Overview
2
2
Languages
21
21
years of professional experience
Work History
DSP
Family Partners
Yuma, AZ
06.2024 - Current
- Assisted individuals with daily living activities to improve quality of life.
- Monitored client progress and provided feedback for continuous improvement of care strategies.
Caregiver
Saguaro
Yuma
02.2024 - 06.2024
- Assisted clients with daily living activities, ensuring comfort and safety.
- Provided companionship to enhance emotional well-being of clients.
- Administered medications as prescribed, maintaining accurate records.
- Monitored client health status, reporting changes to appropriate personnel.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Team Leader
Carls Jr
Yuma, AZ
10.2021 - 02.2024
- Supervised team members to ensure adherence to quality standards and operational procedures.
- Coordinated shift schedules, optimizing staffing levels for peak service periods.
- Trained new employees on food preparation techniques and customer service protocols.
- Implemented inventory management practices to reduce waste and improve cost efficiency.
- Monitored customer feedback, addressing concerns promptly to enhance satisfaction levels.
- Streamlined communication processes between front-line staff and management teams for improved workflow.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Owner/ Truck Driver/ Secretary
B&G Rodriguez Trucking
Yuma, AZ
04.2005 - 09.2021
- Managed daily operations, ensuring timely delivery of freight and compliance with safety regulations.
- Oversaw logistics planning, optimizing routes to reduce costs and improve efficiency.
- Developed relationships with clients, enhancing customer satisfaction and retention rates.
- Implemented training programs for new drivers, improving onboarding processes and performance standards.
- Coordinated maintenance schedules for fleet vehicles, minimizing downtime and extending vehicle lifespan.
- Negotiated contracts with suppliers, achieving favorable terms that benefited overall operational budget.
- Managed day-to-day business operations.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Education
High School Diploma -
Grand Island Sr High
Grand Island, NE05.2002
Certified Nurse Assistant -
Iowa Central Community College
Grand Island, NE2002
Skills
- Compassionate caregiving
- Relationship building
- Transportation
- Problem-solving
- Active listening
- Charting and documentation
- Clear communication
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
DSP
Family Partners
06.2024 - Current
Caregiver
Saguaro
02.2024 - 06.2024
Team Leader
Carls Jr
10.2021 - 02.2024
Owner/ Truck Driver/ Secretary
B&G Rodriguez Trucking
04.2005 - 09.2021
High School Diploma -
Grand Island Sr High
Certified Nurse Assistant -
Iowa Central Community College