Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Edith Rodriguez

Citrus Heights,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Provider Database Coordinator

Health Net of California
12.2017 - 01.2024
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
  • Maintained confidentiality and security of all information, ensuring compliance with data protection regulations.

Receptionist/Office Assistant

Piranha Apparel Group, Inc.
11.2016 - 08.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.

Sales Representative

Cost U Less Insurance
07.2016 - 11.2016
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
  • Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
  • Maintained high standards of customer service by building relationships with clients.
  • Followed up promptly with interested clients to close sales.
  • Analyzed customer needs to provide customized insurance solutions.

Sales Representative

Boost Mobile - Mobile Plus
03.2015 - 07.2016
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Troubleshot problems for callers and helped independently resolve common issues.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering loyalty among clients.
  • Recorded and updated customer information in online systems.
  • Informed current and prospective customers of promotions and new or upgraded products.

Shift Manager

Keith Sherman Ent.
08.2014 - 04.2015
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
  • Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Assistant/Intern

Magdalena's Housecleaning
06.2012 - 08.2014


  • Assisted the manager in organization and schedule planning
  • Collaborated with lead House Cleaner to divide tasks effectively, maximizing productivity during shifts.
  • Enhanced client satisfaction by providing thorough and efficient house cleaning services.
  • Managed time effectively while working under pressure, ensuring all tasks were completed within designated time frames.
  • Displayed strong problem-solving abilities when faced with challenging situations or unique client needs.
  • Demonstrated adaptability by quickly adjusting to various types of cleaning equipment and products as needed.

Education

Associate of Science - Psychology

Sierra College
12.2025

High School Diploma -

Phoenix High School
Lincoln
06.2014

Skills

  • Customer Service
  • Accuracy and Attention to Detail
  • Fast Typing Speed
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Call center experience
  • Microsoft Office
  • Positive Attitude
  • Clear Communication
  • Adaptability

Languages

Spanish
Native or Bilingual

Timeline

Provider Database Coordinator

Health Net of California
12.2017 - 01.2024

Receptionist/Office Assistant

Piranha Apparel Group, Inc.
11.2016 - 08.2017

Sales Representative

Cost U Less Insurance
07.2016 - 11.2016

Sales Representative

Boost Mobile - Mobile Plus
03.2015 - 07.2016

Shift Manager

Keith Sherman Ent.
08.2014 - 04.2015

Assistant/Intern

Magdalena's Housecleaning
06.2012 - 08.2014

Associate of Science - Psychology

Sierra College

High School Diploma -

Phoenix High School

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Edith Rodriguez