Edith Rodriguez
Citrus Heights,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Provider Database Coordinator
Health Net of California
Rancho Cordova
12.2017 - 01.2024
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Maintained confidentiality and security of all information, ensuring compliance with data protection regulations.
Receptionist/Office Assistant
Piranha Apparel Group, Inc.
El Dorado Hills
11.2016 - 08.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Sales Representative
Cost U Less Insurance
Sacramento
07.2016 - 11.2016
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Maintained high standards of customer service by building relationships with clients.
- Followed up promptly with interested clients to close sales.
- Analyzed customer needs to provide customized insurance solutions.
Sales Representative
Boost Mobile - Mobile Plus
Greater Sacramento Area
03.2015 - 07.2016
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Troubleshot problems for callers and helped independently resolve common issues.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering loyalty among clients.
- Recorded and updated customer information in online systems.
- Informed current and prospective customers of promotions and new or upgraded products.
Shift Manager
Keith Sherman Ent.
Rocklin, CA
08.2014 - 04.2015
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Assistant/Intern
Magdalena's Housecleaning
Lincoln, CA
06.2012 - 08.2014
- Assisted the manager in organization and schedule planning
- Collaborated with lead House Cleaner to divide tasks effectively, maximizing productivity during shifts.
- Enhanced client satisfaction by providing thorough and efficient house cleaning services.
- Managed time effectively while working under pressure, ensuring all tasks were completed within designated time frames.
- Displayed strong problem-solving abilities when faced with challenging situations or unique client needs.
- Demonstrated adaptability by quickly adjusting to various types of cleaning equipment and products as needed.
Education
Associate of Science - Psychology
Sierra College
12.2025
High School Diploma -
Phoenix High School
Lincoln06.2014
Skills
- Customer Service
- Accuracy and Attention to Detail
- Fast Typing Speed
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Call center experience
- Microsoft Office
- Positive Attitude
- Clear Communication
- Adaptability
Languages
Spanish
Native or Bilingual
Timeline
Provider Database Coordinator
Health Net of California
12.2017 - 01.2024
Receptionist/Office Assistant
Piranha Apparel Group, Inc.
11.2016 - 08.2017
Sales Representative
Cost U Less Insurance
07.2016 - 11.2016
Sales Representative
Boost Mobile - Mobile Plus
03.2015 - 07.2016
Shift Manager
Keith Sherman Ent.
08.2014 - 04.2015
Assistant/Intern
Magdalena's Housecleaning
06.2012 - 08.2014
Associate of Science - Psychology
Sierra College
High School Diploma -
Phoenix High School