Edith Rodriguez
WESTMINSTER,CA
Summary
Experienced with financial record maintenance, data entry, and reconciliation. Administrative professional with strong foundation in healthcare settings. Known for enhancing operational efficiency and ensuring smooth day-to-day functions. Reliable team player focused on collaboration and adaptability to meet evolving needs. Skillful in patient coordination and office management.
Overview
10
10
years of professional experience
Work History
Warehouse Worker
Amazon
Irvine, CA
02.2024 - Current
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
Office Administrator
OneLab LLC
Inglewood, CA
11.2019 - 05.2025
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Reconciled account files and produced monthly reports.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Implemented electronic health record systems, streamlining data entry and access for healthcare providers.
- Ensured accuracy in data entry tasks, minimizing errors in official court records.
- Reduced errors in billing data entry through implementing automated validation checks.
- Implemented new data entry software, leading to increased productivity and user satisfaction.
- Managed high-volume data entry tasks, ensuring timely completion without sacrificing quality.
- Answered and directed phone calls, filed documents, performed data entry and handled billing.
Office Administrative Assistant
Art of Tax
Tustin, CA
01.2018 - 11.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Responded to inquiries from callers seeking information.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Streamlined office processes by implementing efficient filing and organizational systems.
- Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Operations Lead
Health 360 Labs
Westminster, CA
03.2015 - 03.2019
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Reconciled account files and produced monthly reports.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Increased efficiency in financial processes by streamlining data entry tasks and automating reporting.
- Ensured accuracy in data entry tasks, minimizing errors in official court records.
- Improved accuracy in patient data entry, minimizing scheduling errors and patient inconvenience.
- Managed and organized documents for data entry tasks.
- Efficiently managed data entry tasks, ensuring accuracy while maintaining strict confidentiality standards.
- Managed high-volume data entry tasks, ensuring timely completion without sacrificing quality.
- Improved overall clinic efficiency with diligent record-keeping and accurate data entry.
- Performed data entry, filing, copying, and faxing.
Education
Golden West College
Huntington Beach, CAHigh School Diploma -
Westminster High School
Westminster, CA06.2004
Skills
- Self-motivated
- Problem-solving
- Time management
- Database entry
- Customer engagement
- Computer skills
- Customer service
- Laboratory safety
- Multitasking Abilities
- Accuracy and attention to detail
- Continuous learning attitude
- Data management
- Data entry
- Microsoft office
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Warehouse Worker
Amazon
02.2024 - Current
Office Administrator
OneLab LLC
11.2019 - 05.2025
Office Administrative Assistant
Art of Tax
01.2018 - 11.2019
Operations Lead
Health 360 Labs
03.2015 - 03.2019
Golden West College
High School Diploma -
Westminster High School