JACQUELINE PEREZ PEREZ
Fort Worth,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
5
5
years of professional experience
Work History
COVID-19 Screener
John Peter Smith Hospital
Fort Worth, TX
09.2020 - 07.2021
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
Front End Manager
Savers Cost Plus
Fort Worth, TX
02.2016 - 07.2018
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Maintained strong customer relations and effective customer service standards.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Arts -
Tarrant County College District
Fort Worth, TX05-2023
High School Diploma -
R.L. Paschal High School
Fort Worth, TX06-2018
Skills
- Attention to Detail
- Customer Service
- Cash Handling
- Cash Register Operation
- Problem-Solving Skills
Languages
English
Full Professional
Spanish
Full Professional
Timeline
COVID-19 Screener
John Peter Smith Hospital
09.2020 - 07.2021
Front End Manager
Savers Cost Plus
02.2016 - 07.2018
Associate of Arts -
Tarrant County College District
High School Diploma -
R.L. Paschal High School