Edith Santana
Riverside,CA
Summary
- Strives to achieve the highest level of success
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Warehouse Associate
Nordstrom Westcoast Omni Center
03.2024 - Current
- Operated packing machinery to ensure efficient product packaging and labeling.
- Demonstrated flexibility in adapting to shifting priorities or sudden changes in workload due to unforeseen circumstances.
- Exceeded daily productivity goals consistently through effective time management and prioritization skills.
- Assembled boxes, cartons and containers to package items.
- Placed items into bags, boxes or other containers.
- Implemented process improvements that reduced packaging time effectively.
- Contributed to warehouse organization by keeping packing area tidy and free from clutter.
QC Associate
Techstyle Fashion Group
08.2020 - 04.2023
- Conducted quality inspections on finished products to ensure compliance with industry standards.
- Developed and maintained documentation for quality control processes and procedures.
- Collaborated with production teams to identify and resolve quality issues promptly.
- Trained new staff on quality assurance protocols and best practices.
- Trained new QC associates on company policies, procedures, and best practices to ensure a high standard of work across the team.
- Reported problems and concerns to management.
- Cleaned and maintained production area and equipment
Patient Care Coordinator & Receptionist
Western Dental & Orthodontics
08.2019 - 04.2020
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Coordinated patient records management using dental practice management software.
- Developed streamlined communication methods between patients and dental team to improve service delivery.
- Oversaw daily front desk operations, maintaining a welcoming environment for patients.
- Facilitated patient check-in and check-out processes, enhancing overall patient experience and satisfaction.
- Developed patient follow-up protocols to ensure continuity of care.
- Enhanced patient satisfaction by effectively managing treatment plans and addressing concerns.
- Increased case acceptance rates by presenting comprehensive treatment options and financial arrangements to patients.
Quality Control
Zodiac Seats
06.2016 - 03.2018
- Conducted detailed inspections of incoming materials, ensuring compliance with quality standards.
- Developed and implemented inspection protocols to enhance product consistency and reliability.
- Collaborated with production teams to resolve quality issues and improve manufacturing processes.
- Analyzed defect trends to recommend process improvements and reduce non-conformance rates.
- Communicated with production team members about quality issues.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Cleaned and maintained production area and equipment
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
Education
No Degree - Dental Administrative Assistant
Pasadena City College Extension
Pasadena, CA09-2025
Business and Office Administration - Business And Office Administration
UEI College
Riverside, CA08-2019
Diploma - undefined
Ramona High School
Riverside, CA01.2010
Skills
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
- Inspection procedures
- Visual inspections
- Quality processes
- Appointment scheduling
- Excellent multitasking capability
- Incoming call reception
Timeline
Warehouse Associate
Nordstrom Westcoast Omni Center
03.2024 - Current
QC Associate
Techstyle Fashion Group
08.2020 - 04.2023
Patient Care Coordinator & Receptionist
Western Dental & Orthodontics
08.2019 - 04.2020
Quality Control
Zodiac Seats
06.2016 - 03.2018
Diploma - undefined
Ramona High School
No Degree - Dental Administrative Assistant
Pasadena City College Extension
Business and Office Administration - Business And Office Administration
UEI College
Similar Profiles
Joseph RiversJoseph Rivers
Forklift Operator at Burlington Westcoast Distribution CenterForklift Operator at Burlington Westcoast Distribution Center
Ei Ngon PhueEi Ngon Phue
Office Worker & Teaching at Westcoast Japanese Language CenterOffice Worker & Teaching at Westcoast Japanese Language Center
Kristen ThompsonKristen Thompson
LPN Floor Nurse /LPN Charge Nurse at Omni Manor Health Care CenterLPN Floor Nurse /LPN Charge Nurse at Omni Manor Health Care Center
Pedro Jesus GarciaPedro Jesus Garcia
Outbound Order Picker at Cardinal HealthOutbound Order Picker at Cardinal Health
Melissa ContrerasMelissa Contreras
Education Specialist, La Granada Elementary at Alvord School DistrictEducation Specialist, La Granada Elementary at Alvord School District