Edith Segura
Summary
Professional with a friendly demeanor and strong customer service skills. Proven ability to multitask and adapt in fast-paced environments. Recognized for teamwork and leadership.
Overview
27
27
years of professional experience
Work History
Reader Assistance
Social Security Administration
02.2021 - Current
- Working one on one with a visual impairment person.
- Assisting with day-to-day operations, working efficiently.
- Proven ability to learn quickly and adapt to new situations.
- Providing support and guidance.
- Pay attention to detail while completing assignments.
Cashier/Merchandiser
Sam's Club
09.2021 - 03.2025
- Greeting customers entering store.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register for cash, check, and credit card transactions.
- Worked effectively in a fast paced environment.
Data Entry Clerk
U.S. Legal Support, Inc.
09.2010 - 09.2018
- Completed data entry tasks with accuracy and efficiency.
- Followed procedures to enter and process data correctly.
- Scanned documents and saved in database to keep records of essential organizational information.
- Team lead
- Distributing work, training new hires and reported to supervisor.
- Prepared subpoenas, maintained strict confidentiality of sensitive client information.
Customer Service/Ramp Service Agent
AirTran Airways
06.1998 - 04.2007
- Cleaned airplanes between flights, sanitized lavatories, and seat trays.
- Loaded and unloaded luggage, cargo and freight.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Communicated closely with ground crew, flight crew via headset radio.
- .Dispatcher and airport operations
- Handled all aspects of ticketing and checking in customers for their flights.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Trade School - Business/Travel
Wilma Boyd School
Pittsburgh, PA01-1997
High School Diploma -
Kelyvn Park
Chicago, IL06-1995
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- 45 wpm
- Flexible and adaptable
- Dependable and responsible
- Multitasking
Timeline
Cashier/Merchandiser
Sam's Club
09.2021 - 03.2025
Reader Assistance
Social Security Administration
02.2021 - Current
Data Entry Clerk
U.S. Legal Support, Inc.
09.2010 - 09.2018
Customer Service/Ramp Service Agent
AirTran Airways
06.1998 - 04.2007
Trade School - Business/Travel
Wilma Boyd School
High School Diploma -
Kelyvn Park
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