Edith Vizcarra
Tampa,FL
Summary
Hardworking detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Spent the past 12 years being a fully engaged parent- now eager to return to pursuing a full time career.
Overview
24
24
years of professional experience
Work History
Homemaker
Vizcarra Home
02.2011 - Current
- Effectively management the family and home - Took care of household income, managed bills and kept track of everyone's appointments.
Director of Rooms
Hilton
01.2008 - 02.2011
- Directed and supervised front office staff, housekeeping, reservations, pbx operators and bellmen ensuring customer satisfaction and efficient operations.
- Built an effective management team by taking an active interest in the development of subordinates through training, involvement and decision making.
- Frequent feedback on associate performance as well as status development .
- Conducted interviews and oversaw the hiring process in all departments.
- Projected a positive and motivated attitude among peers and employees at all times.
- Established and monitored costs and expense control systems and procedures to achieve budgeted operating results.
- Chosen by corporate level management to oversee operations of new Hilton developments and train employees to work at Hilton standard throughout the United States.
Management Assistant
Enterprise Rent-A-Car
10.2006 - 01.2008
- Ran local branch for daily operations.
- Managed fleet of vehicles by keeping proper balance of inventory.
- Exceeded sales expectations throughout duration.
- Top Salesperson in the region for both Florida branches as well as a California branches.
- Trained local branches on how to achieve high volume sales.
- Marketed the local branch services throughout the area to expand business as well as continue to build rapport with major accounts.
- Helped increase customer service quality index to exceed corporate expectations.
Front Office Supervisor
Hilton
07.1999 - 09.2006
- Supervised front desk members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction.
- Monitored office supply needs with consistent inventory checks and requisition approvals.
- Assist in the preparation of weekly schedule.
- Monitor records of agent monthly bank activity.
Education
Bachelor of Arts - Psychology
California State Univsersity San Bernardino
San Bernardino, CA09.2006
Skills
- Teamwork and Collaboration
- Bilingual in Spanish
- Attention to Detail
- Analytical and Critical Thinking
- Flexible and Adaptable
- Excellent Communication
Timeline
Homemaker
Vizcarra Home
02.2011 - Current
Director of Rooms
Hilton
01.2008 - 02.2011
Management Assistant
Enterprise Rent-A-Car
10.2006 - 01.2008
Front Office Supervisor
Hilton
07.1999 - 09.2006
Bachelor of Arts - Psychology
California State Univsersity San Bernardino
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