Summary
Overview
Work History
Education
Skills
Supervision and Management Skills
Accomplishments
Languages
Transcripts
Timeline
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Editha Gomez

Miami,FL

Summary

I offer a unique blend of expertise in people management and legal understanding. Dedicated and detail-oriented professional with a solid foundation in leadership skills through comprehensive coursework and on the job experience. Experience interacting with diverse populations, which has given me an in-depth understanding and awareness of differences in individuals . Supervision experience, demonstrated ability to lead, manage, and ensure compliance with policies and procedures. Adept at applying analytical and problem-solving skills in high-pressure environments.

Overview

7
7
years of professional experience

Work History

Part Time Supervisor

United Parcel Service
08.2024 - Current
  • Develops and maintains good working relationships with employees, management, and customers.
  • Monitored and supervised daily operations ,ensuring all employees were clocked in and out correctly.
  • Conducted investigations into discrepancies between hours worked and reported to management.
  • Developed schedules for staff members based on job requirements and availability.
  • Assessed staffing needs to ensure adequate coverage during peak periods of business activity.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Facilitates training with new and current employees.
  • Conducts and participates in group meetings.
  • Coordinates evaluations with management.
  • Determines best solutions for package concerns.
  • Supervises daily activities of package handlers and clerks to ensure all assigned duties are accomplished safely and timely.
  • Streamlined the scheduling process, resulting in a more organized workflow for employees.

Temporary - Office Associate IV

City of Miami Beach
02.2024 - 07.2024
  • Enrolled and managed enrollment changes for Eye Med vision coverage, ensuring accuracy and compliance with company policies.
  • Administered 457 retirement plans, facilitating payroll changes, and providing guidance on investment options.
  • Managed BMG loan processes for payroll, ensuring timely transactions and compliance with regulatory requirements.
  • Conducted audits of Eye Med coverage, verifying coverage accuracy and adherence to company standards
  • Utilized Excel for reporting and projects.

Package Handler

FedEx Ground
12.2019 - 12.2021
  • Assisted in training new employees in package handling processes
  • Sorting deliveries and ensuring they are properly routed
  • Loading parcels into FedEx ground vehicles
  • Always adhering to safe package handling practices
  • Scanning parcels to ensure they are appropriately tracked
  • Providing customer service by answering questions about packages and providing information about FedEx's products and services.

Receiving Associate

Macy's
11.2017 - 06.2018
  • Serviced customers in a helpful and friendly manner
  • Collaborated with Managers, Leads, and Associates throughout the store to deliver a clean, neat, and easy-to-shop store environment
  • Maintained the sales floor and fitting room, based on the company's recovery standards, including reviewing the fitting room stalls, sorting merchandise, and ensuring merchandise was worked back to the sales floor immediately as time permitted
  • Participated in the physical inventory process and ensured that shortage prevention initiatives were executed
  • Adhered to Asset Protection inventory control and compliance procedures
  • Collaborated with peers to coordinate merchandise movement needs with necessary tasks
  • Executed receiving, merchandise processing, packing/shipping, and reverse logistics tasks timely and accurately.

Education

Master of Arts - International Adminstration- Risk Communcation

University of Miami
Miami, FL
05.2026

Human Resources Advanced Technical Certificate -

Miami Dade College
Miami, FL
07.2024

Bachelor of Science - Public Saftey - Criminal Justice

Miami Dade College
Miami, FL
12.2023

Associate of Science - Criminal Justice Adminstration

Miami Dade College
Miami, FL
04.2022

Skills

  • Bilingual (English & Spanish)
  • Customer Service Oriented
  • Planning
  • Effective Communication
  • Organized
  • Time Management
  • Teamwork/Collaboration
  • Policy Enforcement
  • Critical Thinking
  • Criminal Law
  • Microsoft Office
  • Problem Solving
  • Global Affairs
  • Package handling
  • Mentoring Staff
  • Delegation Abilities
  • Staff Discipline
  • Employee Motivation
  • Goal-Oriented
  • Strategic Planning

Supervision and Management Skills

  • Written and verbal communication Decision-making
  • interpersonal skills Adaptability
  • Time management Conflict resolution
  • Cooperation Mentorship
  • Positivity Willingness to learn

Accomplishments

The National Society of Leadership of Success


The NSLS is an organization that provides a life-changing leadership program that helps students achieve personal growth, career success and empowers them to have a positive impact in their communities. We build leaders, support people in achieving their goals, and improve the world in the process. The organization offers a leadership program that includes lectures from leading presenters, communities for like-minded individuals, and opportunities to build interpersonal skills


Skills Learned

  • Interpersonal skills.
  • Emotional intelligence (EQ) by helping members understand themselves and building team- and relationship-building skills
  • Verbal Communication Skills
  • Building Relationships

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Transcripts

upon request

Timeline

Part Time Supervisor

United Parcel Service
08.2024 - Current

Temporary - Office Associate IV

City of Miami Beach
02.2024 - 07.2024

Package Handler

FedEx Ground
12.2019 - 12.2021

Receiving Associate

Macy's
11.2017 - 06.2018

Master of Arts - International Adminstration- Risk Communcation

University of Miami

Human Resources Advanced Technical Certificate -

Miami Dade College

Bachelor of Science - Public Saftey - Criminal Justice

Miami Dade College

Associate of Science - Criminal Justice Adminstration

Miami Dade College
Editha Gomez