Edith Cathleen (Cathy) Borja Broda
Silver Spring,Maryland
Summary
Professional with strong background in mortgage processing, skilled in evaluating financial documents, assessing loan applications, and ensuring compliance with industry standards. Adept at streamlining procedures to enhance efficiency and support team collaboration. Known for reliability and flexibility in meeting changing needs, with consistent focus on achieving results. Excellent communication and problem-solving abilities complement technical expertise in mortgage software and regulatory guidelines.
Overview
24
24
years of professional experience
Work History
Mortgage Loan Processor
First Savings Mortgage Corporation
05.2016 - Current
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
- Handled any conditions sent from underwriting departments.
- Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
- Prepared file for final clear-to-close by branch management.
- Coordinated closing process with attorneys, title companies, and government clerks.
- Received on-going, comprehensive training on home loan products and mortgage process.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Processed mortgage loan applications accurately and successfully for over 30 years.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Assisted underwriters in approving loans by verifying financial information and ensuring accurate documentation.
- Optimized workflow management by prioritizing high-priority tasks and meeting strict deadlines consistently.
- Ensured compliance with federal lending regulations through meticulous attention to detail during the loan processing phase.
- Communicated with originator and applicant concerning progress of loan file.
- Developed strong working relationships with real estate agents, further expanding referral networks for the company.
- Analyzed borrower credit reports and income statements to verify accuracy.
- Contributed to business growth through diligent work on complex loan applications that resulted in successful closings.
- Facilitated smooth closing processes by collaborating effectively with title companies, appraisers, and attorneys.
- Enhanced client satisfaction by providing timely updates on their mortgage loan status and addressing concerns promptly.
- Provided exceptional customer service while guiding borrowers through the entire loan process from pre-qualification to closing.
- Expedited mortgage approval times by proactively resolving any discrepancies in borrower documentation.
Mortgage Loan Processor
!st Mariner Bank
04.2013 - 05.2016
Mortgage Loan Processor
Wells Fargo Home Mortgage
09.2001 - 04.2013
Education
High School Diploma -
Northwood High School
Silver Spring, MD06-1978
Skills
- Processing procedures
- Pipeline management
- Document review
- Appraisal review
Timeline
Mortgage Loan Processor
First Savings Mortgage Corporation
05.2016 - Current
Mortgage Loan Processor
!st Mariner Bank
04.2013 - 05.2016
Mortgage Loan Processor
Wells Fargo Home Mortgage
09.2001 - 04.2013
High School Diploma -
Northwood High School
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