Summary
Overview
Work History
Education
Skills
Timeline
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Edith Josefina Rodríguez Salazar

Hoboken,NJ

Summary

Multi-lingual, polished and customer-minded professional, offering more than 15 years experience in Food and Hospitality, seeking to join and grow with a company within the Industry.

Overview

14
14
years of professional experience

Work History

Cabin Crew

United Airlines
Newark, NJ
04.2018 - Current
  • Strong interpersonal skills and experience with problem-solving under pressure.
  • Pre-flight briefing: emergency procedure review, special passengers, flight time, expected turbulence, flight deck access review
  • Pre-flight safety equipment check
  • Costumer boarding: greeting, announcements, carry-on assistance, hanging coats, drinks and handicap assistance
  • Galley inventory


Bartender

Radisson Hotel
Schaumburg
09.2016 - 10.2017
  • FOH and BOH. Different assignments based on daily operational needs.
  • Weekly inventory, grab and go, store re-stock.
  • Opening and closing cash count.
  • Event and conference set up and service.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication. Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

Food and Beverage Manager

Watermark Retirement Communities, The Fountains
Crystal Lake, IL
09.2016 - 09.2017
  • Responsible for monthly budget, NOI reporting, labur cost, scheduling, payroll, interviewing, training and coaching employees.
  • Worked with the Executive Chef in establishing our menu program. Acted in her roll when not present.
  • Maintained high service standard in accordance to policy and procedure, oversaw meal service, and simulatenteously tended to resident’s and family’s needs.
  • Created BEO for the monthly events
  • Responsible for ensuring the upkeep and maintenance of dining room and kitchen to ensure sanitation and hygiene standards were met.

Dining Room Supervisor

Sunrise Senior Living, Fountains
05.2014 - 09.2016
  • Assigned shift schedules, coached servers, trained the lead servers, and set up for events.
  • Served tables as needed, ensured opening and closing side-work was completed, and Dining Room was left spotless.
  • Cultivated positive relationships with guests and employees to maintain customer satisfaction and workforce effectiveness.
  • Assisted managers with quickly resolving service- and food-related issues.


Community Life Director Assistant

Sunrise Senior Living, Fountains
Crystal Lake
08.2011 - 05.2014
  • Helped put together a monthly calendar of activities and events, planned and helped organize parties, performed activities with the residents such as crafts, games outing and reading groups
  • Decorating for holidays, monthly supply shopping

01.2009 - 07.2011

Education

Diploma - Hotel Management

140-hour intensive course - undefined

ITTO — TEFL

Hotel Operations III Rooms - undefined

Kendall College

BA - Hospitality Management

Skills

  • Strong attention to detail
  • Well versed in different cultures, extensive travel experience in over 27 countries
  • Strong skills in cabin security, safety checks and awareness of surroundings
  • First Aid, CPR (AED) certified

Timeline

Cabin Crew

United Airlines
04.2018 - Current

Bartender

Radisson Hotel
09.2016 - 10.2017

Food and Beverage Manager

Watermark Retirement Communities, The Fountains
09.2016 - 09.2017

Dining Room Supervisor

Sunrise Senior Living, Fountains
05.2014 - 09.2016

Community Life Director Assistant

Sunrise Senior Living, Fountains
08.2011 - 05.2014

01.2009 - 07.2011

Diploma - Hotel Management

140-hour intensive course - undefined

ITTO — TEFL

Hotel Operations III Rooms - undefined

Kendall College

BA - Hospitality Management

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Edith Josefina Rodríguez Salazar