EDIXON PALMA ALCIVAR
Garfield,NJ
Summary
Experienced line service technician with 12+ years in aircraft marshalling, towing, fueling, and ramp safety. Strong in communication, teamwork, and ground support equipment operation, with a consistent focus on safe, efficient turnaround support.
Overview
13
13
years of professional experience
Work History
Line Service Technician
EDIXON PALMA
Teterboro, NJ
12.2013 - 09.2026
- Coordinated aircraft marshalling, towing, and parking operations with strict ramp safety compliance.
- Fueled aircraft while following hazardous material procedures and fuel quality standards.
- Inspected ground support equipment before service to prevent delays and equipment issues.
- Communicated with flight crews and ramp personnel to ensure efficient turnaround support.
- Verified chocks, cones, and safety zones during all ramp activity to protect personnel and aircraft.
- Operated GPU, air start, and passenger stair equipment for arriving and departing aircraft.
- Supported lavatory, water, and cabin servicing tasks while maintaining service readiness.
- Mentored junior technicians on ramp procedures, safety practices, and equipment handling.
- Assisted in marshaling incoming aircraft into designated parking areas, facilitating efficient use of limited space resources.
- Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
- Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.
- Maintained a clean and organized ramp area, promoting a safe working environment for all team members.
- Provided exceptional customer service to both passengers and crew, fostering positive relationships with clients.
- Performed de-icing services during winter months, ensuring safe takeoffs and landings for aircraft in challenging weather conditions.
- Coordinated with various departments to ensure seamless communication regarding flight schedules and service requirements.
- Increased customer satisfaction by promptly addressing and resolving service-related inquiries and issues.
- Contributed to maintenance of a clean and organized ramp area, promoting a professional working environment.
- Delivered accurate and timely aircraft towing and positioning, minimizing delays and maximizing hangar space utilization.
- Operated de-icing equipment such as truck-mounted cranes and sprayers.
- Towed aircraft to gates and hangars using tractors and other vehicles.
- Refilled aircraft potable water tanks, applying appropriate safety and health guidelines to connections and transportation.
- Inspected aircraft for cracks, metal fatigue and other signs of wear or damage.
Education
High School Diploma -
GONZALO ABAD GRIJALBA
ECUADOR01-1997
Skills
- Aircraft fueling
- Aircraft marshalling
- Ground support equipment operation
- De-icing procedures
- Flight line operations
- Fuel quality control
- Safety equipment inspection
- Ramp safety awareness
- Emergency response
- Equipment inspection
- Hazardous material handling
- Fire prevention techniques
- Towbar and tug operation
- Ground power unit operation
- Refueling truck operation
- Truck operation
- Baggage handling
- Environmental compliance
- Airport safety regulations
- Customer service
- Collaboration
- Maintenance coordination
Timeline
Line Service Technician
EDIXON PALMA
12.2013 - 09.2026
High School Diploma -
GONZALO ABAD GRIJALBA