Ed'Keirra Holland
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Juvenile Probation Officer
Department Of Juvenile Justice
12.2022 - 03.2023
- Improved juvenile probation outcomes by implementing evidence-based practices and individualized case management plans.
- Enhanced community safety by closely monitoring and supervising juveniles on probation, ensuring compliance with court-ordered conditions.
- Strengthened family dynamics for successful rehabilitation by providing resources and support to both juveniles and their families.
- Reduced recidivism rates through targeted interventions and appropriate referrals to community-based programs.
Director of Case Management
Palm Beach Youth Academy
08.2021 - 09.2022
- Enhanced patient care by implementing efficient case management systems and processes.
- Oversees a staff of case managers responsible for client's care coordination.
- Develops and implements case management programs, including utilization review, intake or discharge planning, and managed care contracting or negotiation.
- Orientating all youth into the residential facility expectations and rules during intake.
- Working with juvenile delinquents in a residential setting.
- Strengthened family dynamics for successful rehabilitation by providing resources and support to both juveniles and their families.
- Fostered a collaborative work environment within the department, encouraging open communication among team members.
Intake Coordinator
Palm Beach Youth Academy
01.2017 - 08.2021
- Streamlined the intake process by implementing efficient data collection and organization methods.
- Collaborated with interdisciplinary team members to optimize client outcomes throughout the intake process.
- Promoted positive change by providing consistent support, guidance, and encouragement to at-risk youth.
- Improved rehabilitation efforts through developing and implementing individualized behavior plans for each juvenile.
- Collaborated with multi-disciplinary teams to create comprehensive care plans tailored to individual needs and goals.
- Conducted intake assessments on new residents, gathering pertinent information for proper placement within the facility.
- Managed caseloads effectively by maintaining current knowledge on each resident''s status, treatment plan, and overall progress towards goals.
Substitute Teacher
Palm Beach County School District
03.2016 - 01.2017
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
Education
Master of Science - Education- Teaching And Learning
Keiser University
Fort Lauderdale, FL08.2020
Bachelor of Science - Family, Youth, And Community Sciences
University of Florida
Gainesville, FL05.2016
Associate of Arts - Communication And Computation
University of Florida
Gainesville, FL06.2015
High School Diploma -
Glades Central High School
Belle Glade, FL05.2012
Skills
- Life Skills Training
- Substance Abuse Knowledge
- Mental Health Awareness
- Trauma-Informed Care
- Individualized Service Planning
- Behavior Management
- Juvenile Assessment
- Staff Supervision
- Team Collaboration
- Report Writing
- Victim Impact Awareness
- Family Engagement
- Policy Implementation
- Group Facilitation
- Trained in Defensive Tactics
- Risk and Needs Assessments
- Interviewing Expert
- Delinquency Monitoring
- File Reviews
Certification
Notary Public- State of Florida
Commission #HH 441500
Exp: September 07, 2027
Timeline
Juvenile Probation Officer
Department Of Juvenile Justice
12.2022 - 03.2023
Director of Case Management
Palm Beach Youth Academy
08.2021 - 09.2022
Intake Coordinator
Palm Beach Youth Academy
01.2017 - 08.2021
Substitute Teacher
Palm Beach County School District
03.2016 - 01.2017
Master of Science - Education- Teaching And Learning
Keiser University
Bachelor of Science - Family, Youth, And Community Sciences
University of Florida
Associate of Arts - Communication And Computation
University of Florida
High School Diploma -
Glades Central High School