Summary
Overview
Work History
Education
Skills
Timeline
Generic
Edkert Waller

Edkert Waller

Suffolk,VA

Summary

Dynamic maintenance professional with a proven track record at Walmart, excelling in sanitation and equipment maintenance. Recognized for enhancing guest satisfaction and workplace safety through effective leadership and communication. Skilled in power tool operation, I adapt quickly to challenges, ensuring efficient operations and a clean environment.

Overview

34
34
years of professional experience

Work History

Maintenance Assistant

Walmart
01.2022 - Current
  • Upheld high cleanliness standards in common areas through regular custodial duties including sweeping, mopping, and trash removal.
  • Provided excellent customer service while addressing tenant maintenance requests promptly and professionally.
  • Demonstrated adaptability by cross-training in various maintenance roles, optimizing team efficiency during peak workloads.
  • Contributed to a reduction in accidents through diligent adherence to safety protocols during maintenance activities.
  • Improved facility safety by conducting regular maintenance checks and addressing hazards promptly.
  • Enhanced guest satisfaction in facility areas by ensuring high standards of maintenance and cleanliness were met.
  • Improved workplace safety and compliance, leading regular training sessions on safety protocols and equipment handling.
  • Enabled smoother facility operations by promptly responding to emergency repair needs, minimizing disruptions.
  • Reduced energy consumption by implementing eco-friendly maintenance practices and upgrading to energy-efficient systems.
  • Elevated maintenance team morale and efficiency through effective leadership and clear communication.

Stocker/Forklift Operator/Cashier/Gas Station Attendant

Costco
06.2001 - 08.2021
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Improved customer satisfaction by promptly locating items and providing product information.

Stocker/Forklift Operator/Cashier/Gas Station Attendant

Costco
04.1995 - 09.2000
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.

Customer Service Representative

Chase
09.1991 - 04.1993
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Associate of Science - Business Adminstration

SUNY, Farmingdale
Farmingdale, NY
05-1991

Skills

  • Sanitation and hygiene
  • Equipment maintenance
  • Experienced with power tool operation
  • Acrylic and oil painting

Timeline

Maintenance Assistant

Walmart
01.2022 - Current

Stocker/Forklift Operator/Cashier/Gas Station Attendant

Costco
06.2001 - 08.2021

Stocker/Forklift Operator/Cashier/Gas Station Attendant

Costco
04.1995 - 09.2000

Customer Service Representative

Chase
09.1991 - 04.1993

Associate of Science - Business Adminstration

SUNY, Farmingdale

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Edkert Waller