Edlan Landicho
Las Vegas,NV
Summary
Discreet Butler with history of productivity and efficiency in task completion. Possess specialized skills in household management, event coordination, and personal service that ensure smooth operation of high-standard environments. Excel in time management, discretion, and adaptability to meet diverse needs of clients.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of post-secondary education
10
10
years of professional experience
Work History
Butler
SKYLOFT at MGM GRAND
Las Vegas
02.2023 - Current
- Provided personalized services, enhancing guest satisfaction levels.
- Managed guest requests with attention to detail and prompt service.
- Coordinated daily operations to ensure seamless guest experiences.
- Prepared and served meals, adhering to high culinary standards.
- Assisted in event planning and execution for special occasions.
- Trained new staff on service protocols and best practices.
- Monitored cleanliness and organization of guest areas consistently.
- Welcomed guests upon arrival at the front desk. and provided assistance upon their arrival.
Server
Kobe Sushi Bar Restaurant
Las Vegas, NV
06.2016 - 05.2021
- Provided prompt and friendly service to customers in a fast-paced dining environment.
- Managed customer orders efficiently using point-of-sale systems for accurate billing.
- Collaborated with kitchen staff to ensure timely and correct food delivery.
Head Server
Swish hot pot
Las Vegas
04.2016 - 05.2021
- Trained and mentored new servers on menu details and service standards.
- Coordinated with kitchen staff to facilitate timely meal preparation and delivery.
- Managed dining room operations to ensure efficient service flow.
Server
Sushi tower
Las Vegas, NV
05.2016 - 06.2017
- Provided prompt and friendly service to customers in a fast-paced dining environment.
- Managed customer orders efficiently using point-of-sale systems for accurate billing.
- Collaborated with kitchen staff to ensure timely and correct food delivery.
Education
Bachelor of Science - Marine Transportation
Asian Institute of Maritime Studies
Manila Philippines, N/A 06.2009 - 03.2013
Skills
- Guest service
- Hospitality services
- Guest needs anticipation
- Food preparation
- Order accuracy
- Table setting
- BEO expertise
- Guest engagement
- Attention to detail
- Problem solving
- Flexibility in tasks
- Self-discipline
Accomplishments
- Service excellence award (May 17, 2024)
- Star of the show award (December 9, 2024)
- Forbes inspection award (July 7, 2022)
Timeline
Butler
SKYLOFT at MGM GRAND
02.2023 - Current
Server
Kobe Sushi Bar Restaurant
06.2016 - 05.2021
Server
Sushi tower
05.2016 - 06.2017
Head Server
Swish hot pot
04.2016 - 05.2021
Bachelor of Science - Marine Transportation
Asian Institute of Maritime Studies
06.2009 - 03.2013