Edley Scruggs
Elk Grove,CA
Summary
Personable Office Administrator with 5 plus years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
9
9
years of professional experience
Work History
Hospital Health Screener
Dignity Health Sacramento
Sacramento, CA
01.2022 - Current
- Supported office operations by expertly handling Receptionist needs.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Protected individual confidentiality as prescribed by local, state and federal mandates.
- Provided COVID-19 FAQs and educational material to patrons and employees.
- Processed positive and negative test responses according to established protocols and reporting requirements.
- Disinfected tools, equipment and surfaces between patients.
- Scheduled patients/Vendor for Visitation and maintained Visitation log.
Administrative Assistant
The Natoma Company
Sacramento, CA
11.2015 - 06.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Conducted invoicing and investigated accounts receivables discrepancies.
Office Manager
American Mobile Shredding & Recycling
Sacramento, CA
09.2008 - 01.2013
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Collected and authorized payments of guests.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Education
Administrative Assistance And Computer Program
National Career Education
Rancho Cordova, CA04.2000
GED - General Studies
Cordova High School
Rancho Cordova, CA10.1998
Skills
- Critical Thinking
- Confidential Records Management
- Administrative Support
- Operating Telephones
- Payment Processing
- Complex Problem-Solving
- Health Screening
- Customer Satisfaction
Timeline
Hospital Health Screener
Dignity Health Sacramento
01.2022 - Current
Administrative Assistant
The Natoma Company
11.2015 - 06.2020
Office Manager
American Mobile Shredding & Recycling
09.2008 - 01.2013
Administrative Assistance And Computer Program
National Career Education
GED - General Studies
Cordova High School