Edlira Haxhagaj
Northbrook,IL
Summary
Detail-oriented Office Manager experienced in overseeing and improving office services. Diplomatic and patient professional possessing a creative mindset to drive needed improvements. Skilled with business correspondence, bookkeeping and project management.
Overview
17
17
years of professional experience
Work History
Office Manager
Eilts Buccola & Associates, Inc.
Northbrook, IL
01.2022 - 09.2024
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Conducted research projects related to new product development or marketing initiatives.
- Provided training to new hires on office policies and procedures.
- Administered payroll and maintained proper documentation of employee personnel.
Restaurant Manager
Chicago Cafe (Shkoder, Albania)
Shkoder, Albania
04.2007 - 09.2013
- Ensured compliance with all food safety regulations and sanitation standards.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Maintained detailed records of sales transactions and daily shift reports.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Managed accounts payable, accounts receivable and payroll.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Education
BBA - Business Administration
University of Illinois At Chicago
Chicago, IL05-2004
Skills
- Operations Management
- Billing
- Bookkeeping
- Expense Reporting
- Customer Service
- Data Entry
- Payroll Processing
- Report Writing
- Scheduling Coordination
- Banking operations
- Human Resources
- Office Administration
Languages
German
Professional
Albanian
Native/ Bilingual
Timeline
Office Manager
Eilts Buccola & Associates, Inc.
01.2022 - 09.2024
Restaurant Manager
Chicago Cafe (Shkoder, Albania)
04.2007 - 09.2013
BBA - Business Administration
University of Illinois At Chicago
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