Edmanuel Vergara
Lodi,New Jersey
Summary
Healthcare professional with 10 years of experience in administrative and patient relations support across multiple departments. Proven track record in maintaining confidentiality and enhancing workload efficiency in a high-profile hospital setting. Strong organizational and time management skills contribute to effective operations. Actively seeking opportunities to leverage expertise for organizational growth.
Overview
11
11
years of professional experience
Work History
Senior Specialist Patient Access
Ensemble Health Partners
Westwood, NJ
12.2024 - Current
- Performing admitting duties: Assisting patients with check-in and registration.
- Assigning accurate MRNs: Ensuring patients have the correct medical record numbers.
- Completing medical necessity/compliance checks: Verifying that medical services are medically necessary, and comply with regulations.
- Providing patient instructions: Explaining procedures and expectations to patients.
- Collecting insurance information: Gathering and verifying patient insurance details.
- Utilizing a patient access overlay tool: Using software to streamline patient registration and data entry.
- Providing excellent customer service: Ensuring patients feel comfortable and well served.
- Staff scheduling: Developing and managing staff schedules for the Patient Access Department.
- Adhering to policies: Following established procedures and guidelines.
- Developed, maintained, and implemented strategic plans for projects.
- Identified potential risks associated with projects and proposed strategies for mitigating them.
- Prepared presentations outlining project goals, timelines, budgets.
ETC Operations Technician
Hackensack Meridian Health
10.2024 - Current
- Maintaining and ensuring the operational needs of the department including customer service, transportation, supplies and equipment are met.
- Communicating with clinical team members prior to transporting a patient.
- Transporting specimens and other vital hospital materials.
- Transporting equipment to assigned treatment or patient care areas as needed.
- Inspecting equipment and verifying all hospital supplies are labeled accurately and are ready for distribution.
Front desk/Reception
Sall Myers Medical Associates
03.2024 - 10.2024
- Gathering relevant information pertaining to the patients' treatment.
- Being a liaison between the patients' attorney and insurance company.
- Maintaining correspondence with patients to ensure treatment completion.
- Scheduling appointments for patients.
- Maintaining and updating high volume of patient charts with medical reports, and provider dictation.
Patient Navigator
Valley Health System
Mahwah, NJ
01.2023 - 03.2024
- Assisting patients with scheduling appointment and making changes.
- Verifying health insurance information via Athena software.
- Acting as a liaison between patients and providers.
- Resolving and receiving patient inquires in regard to schedule and doctors' appointments.
- Improving patient experience with high coordination of care.
Patient Access Ambassador
David H. Koch Center/ NYP
New York, NY
11.2019 - 12.2022
- Collaborating with social workers, nurse managers, and physicians for optimal results in patient care.
- Assist patients with electronic check-in process.
- Using critical thinking and approach in resolving issues that arise daily.
- Scheduling and registering patients into the EPIC system.
- Diligently reviewing workflow to ensure accurate information in patient charts.
- Maintaining time log of returning induction patients to avoid delays in the workflow.
Security Officer
NYP/Weill Cornell Medical Center
New York, NY
08.2014 - 09.2019
- Maintained and enforced hospital security protocols, as required, on a regular basis.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Provided escorts for visitors as needed throughout the facility.
- Confirmed visitor identification prior to granting entry into the building.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Completed daily work logs throughout the shift for supervisor review.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
Education
Associates - Criminal Justice
Borough of Manhattan Community College
New York, NY05.2014
Skills
- Fluent in Spanish
- HIPAA knowledgeable
- EPIC
- Analytical thinking
- Time management
- Athena
- Patient registration
- Compliance checks
- Customer service
- Staff scheduling
- Effective communication
- Team collaboration
- Data entry
- Patient navigation
- Teamwork
Timeline
Senior Specialist Patient Access
Ensemble Health Partners
12.2024 - Current
ETC Operations Technician
Hackensack Meridian Health
10.2024 - Current
Front desk/Reception
Sall Myers Medical Associates
03.2024 - 10.2024
Patient Navigator
Valley Health System
01.2023 - 03.2024
Patient Access Ambassador
David H. Koch Center/ NYP
11.2019 - 12.2022
Security Officer
NYP/Weill Cornell Medical Center
08.2014 - 09.2019
Associates - Criminal Justice
Borough of Manhattan Community College
Similar Profiles
Sharon SmithSharon Smith
Coding Specialist 1, Billing, Denial Specialist at Mercy Health Partners/Ensemble Health PartnersCoding Specialist 1, Billing, Denial Specialist at Mercy Health Partners/Ensemble Health Partners
Samantha MarlattSamantha Marlatt
Specialized Mentor And Revenue Cycle Trainer at Ensemble Health Partners-OU Health /Ardent HealthSpecialized Mentor And Revenue Cycle Trainer at Ensemble Health Partners-OU Health /Ardent Health
Lynice MurrayLynice Murray
Spec Patient Access/ Financial Counselor at Ensemble Health Partners/ Bon Secours Mercy HealthSpec Patient Access/ Financial Counselor at Ensemble Health Partners/ Bon Secours Mercy Health
BIYA NAVEEDBIYA NAVEED
Government Audits Specialist at Ensemble Health PartnersGovernment Audits Specialist at Ensemble Health Partners
Nathania LopezNathania Lopez
Compliance Administrator at ETC CompaniesCompliance Administrator at ETC Companies