Edmar McLaurin
Chicago,IL
Summary
Motivational individual committed to maximizing learning opportunities in diverse academic settings. Energetic and ambitious professional with several years of hands-on experience counseling students regarding curriculum and career choices. Recognized for providing necessary student resources to aid academic success.
Overview
14
14
years of professional experience
Work History
Senior Admissions Advisor
Colorado Technical University
Schaumburg, IL
04.2021 - 03.2022
- Identified and addressed prospective students and parents concerns through admissions process in accordance with all regulatory accreditation standards and requirements
- Conduct thorough phone interviews and email correspondence to determine educational needs, interests, and motivation, while addressing potential concerns for prospective students
- Developed, managed, and help fulfill action plans to help realize individual and departmental student-population goals
- Maintained positive relationships with students, faculty and alumni administration to support student needs.
- Utilized excellent verbal/telephonic and written communication skills and ability to interact effectively with individuals from highly diverse array of backgrounds
- Transitioned to work from home model in new role while continuing to meet 50+ student calls daily and meeting student acquisition goals.
National Admissions Advisor
Colorado Technical University Online
Schaumburg , IL
09.2019 - 04.2021
- Worked with individuals to help understand and overcome personal, social or behavioral concerns affecting education.
- Helped students develop organizational, time management and study skills.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Empowered students through counseling and skill-building exercises.
- Promoted to Senior Admissions Advisor based upon performance
- Performed 50-120 calls daily for student prospecting
- Exceeded student expectations multiple sessions.
Admissions Coordinator
Northwestern College
Bridgeview, IL
01.2018 - 01.2019
- Marketed programs and facilities for prospective students
- Facilitated testing of entrance exams for prospective students
- Assisted in preparation of additional necessary admissions testing for prospective nursing and radiologic technologists students
- Prepared and provided student prospects with informational brochures
- Ensured students had up to date medical vaccinations on file
- Worked with records department to acquire educational history of students
- Coordinated with financial aid department to ensure students funds and program timeline completion in agreement.
Patient Care Coordinator
Northwestern Medicine
Chicago, IL
01.2014 - 01.2018
- Develop, grow, and maintain lasting relationships with new and existing patients while assisting with account management activities
- Research and review individual and group claims exercising strong working knowledge of major medical plans and leading healthcare networks
- Schedule, plan and execute efficient follow-up system to expedite patient inquiries
- Prepare activity reports for management review
- Which includes experience using Microsoft office suite of products
- Maintain Best-In-Class service levels for all customers, ensuring patient service and satisfaction
- Use independent judgment and approach to achieve strategic goals and prioritize events
- Worked collaboratively with cardiovascular team and with other departments
- Demonstrate critical thinking by managing time effectively
- Assist with training and development of staff.
Site Coordinator
Rocket Learning, Inc
Chicago, IL
01.2013 - 01.2014
- Managed day-to-day operations of ten after-school programs
- Organized schedule of academic, recreation, and enrichment activities
- Implemented incentive plans for students and teachers to increase student retention
- Coordinated marketing and networking events
- Drove overall performance in financial, operational, and compliance departments
- Assisted with recruiting, hiring and training of staff
- Made strategic decisions regarding future targeted goals using excel programs
- Assisted prospective and current students through admissions process in accordance with federal and state regulations
- Monitored program effectiveness through Salesforce
- Collected and processed new hire paperwork
- Drove employee morale and team performance toward stated enrollment goals
- Collected, reviewed, and approved timesheets by deadline.
Account Executive
Comcast, Inc
Chicago, IL
01.2012 - 01.2013
- Initiated cooperative sales strategy with reseller business owners
- Analyzed sales and current trends to identify growth opportunities to create appropriate style assortments for all accounts
- Organized marketing promotions, networking events and vendor fairs
- Collaborated with buyers to create exclusive assortments and programs unique to each account
- Ensured production timelines are met and monitor all aspects of multiple accounts
- Implemented retention and growth strategies for all accounts
- Provided product knowledge and business development plans to all retailers
- Key contributor in the core business development team.
Assistant Branch Manager
Enterprise, Inc
Memphis, TN
01.2011 - 01.2012
- Drove the overall performance of the branch in the following areas: financial, operational, sales, compliance and customer satisfaction
- Managed the fleet inventory utilization, expenses and budget for the branch
- Managed recruitment process, selection and training of staff
- Provided detailed expense and performance reports to senior management
- Planned networking, marketing and consulting services for existing and potential clients
- Developed a strategic marketing plan to help grow the brand
- Promoted new business for our office while keeping our current partners and customers satisfied
- Responsible for developing business-to-business relationships to acquire new business, and maintain and drive growth in current accounts
- Coached employees’ performance in customer service, sales, and marketing through daily observations and feedback sessions
- Facilitated weekly meetings to promote and increase customer service and create a motivating work environment.
Management Assistant
Enterprise, Inc
Memphis, TN
01.2010 - 01.2011
- Consistently provided industry-leading levels of customer satisfaction
- Exceptional sales skills recognized with multiple Elite Performance invitations
- Maintained quality assurance by quickly and effectively resolving customer and account challenges
- Supervised customer service at several satellite branches
- Well-versed in Human Resource procedures and policies
- Promoted to Assistant Manager based upon being in top 5 ranking of Management Assistants for the states in sales and performance goals.
Management Trainee
Enterprise, Inc
Memphis, TN
01.2009 - 01.2010
- Reviewed and analyzed revenue reports, financial statements and billing
- Exceptional sales recognized with multiple Elite Performance invitations
- Consistently provided industry-leading levels of customer satisfaction
- Based on exemplary performance by constantly staying in top 10% of sales I was selected for Best Sales Person Program
- Promoted to Management assistant based upon being in top ten percent of state.
Pharmacy Technician
Rite Aid Pharmacy
Chattanooga, TN
01.2008 - 01.2009
- Assisted with daily retail pharmacy operations in a fast-paced drug store
- Swiftly and correctly calculated dosages and dispensed medications
- Prepared prescription labels and filled prescriptions for approval by pharmacists
- Utilized the pharmacy’s proprietary computer program to access prescription information
- Reviewed patient and prescriber data, drug selection, prescription interpretation and insurance billing
- Researched and resolved dosage conflicts to ensure patient safety and wellness
- Resolved insurance issues and other matters to ensure and build customer loyalty.
Education
Bachelor of Science - Biology
The University of Tennessee - Chattanooga
Chattanooga, TN05.2009
Skills
- Quality assurance of projects
- Medical Coding
- Program development
- Strategic planning
- Capacity to handle multiple tasks concurrently while meeting deadlines
- Organized
- Energetic self-starter and team player
- Program Enrollments
- Educating patients on payment options and financial assistance
- Negotiating and strategizing payment options
- Admissions Processes
- Positive Reinforcement Strategies
Timeline
Senior Admissions Advisor
Colorado Technical University
04.2021 - 03.2022
National Admissions Advisor
Colorado Technical University Online
09.2019 - 04.2021
Admissions Coordinator
Northwestern College
01.2018 - 01.2019
Patient Care Coordinator
Northwestern Medicine
01.2014 - 01.2018
Site Coordinator
Rocket Learning, Inc
01.2013 - 01.2014
Account Executive
Comcast, Inc
01.2012 - 01.2013
Assistant Branch Manager
Enterprise, Inc
01.2011 - 01.2012
Management Assistant
Enterprise, Inc
01.2010 - 01.2011
Management Trainee
Enterprise, Inc
01.2009 - 01.2010
Pharmacy Technician
Rite Aid Pharmacy
01.2008 - 01.2009
Bachelor of Science - Biology
The University of Tennessee - Chattanooga
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