Dedicated Bachelor of Science in Nursing student with a 3.85 GPA pursuing an accelerated nursing degree at ECPI University. Known for professionalism, strong communication, attention to detail, and exceptional customer service developed through more than seven years in banking. Bilingual in English and Spanish with experience working in fast-paced environments, handling confidential information, solving problems under pressure, and building trusting relationships. Eager to contribute to a healthcare team while gaining hands-on patient care experience.
Work History
Associate Banker
3 Years 9 Months
JPMorgan Chase | 04.2022 - 01.2026
Built trusting relationships through compassionate, professional customer interactions.
Maintained accuracy while handling sensitive financial transactions in a fast-paced environment.
Managed multiple priorities while delivering exceptional customer service.
Collaborated with team members to ensure efficient daily operations.
Educated customers using clear, patient communication to improve confidence with banking technology.
Teller
2 Years 9 Months
Wells Fargo | 04.2019 - 01.2022
Provided accurate, confidential financial services while maintaining attention to detail.
Resolved customer concerns professionally and efficiently.
Worked collaboratively to meet operational goals.
Maintained responsibility for ATM balancing and cash management.
Server
2 Years 4 Months
Jeremiah's Italian Ice | 12.2016 - 04.2019
Delivered exceptional customer service in a high-volume environment and was recognized as Employee of the Quarter.
Student Teller
2 Years 10 Months
CFE Credit Union | 07.2015 - 05.2018
Assisted members with financial transactions and account services while maintaining professionalism and accuracy.
Education
Bachelor of Science - Nursing
ECPI University | Lake Mary, FL | 06.2028
Expected Graduation: June 2028
GPA: 3.85
High School Diploma
Lake Brantley High School | 05.2018
Skills
Patient-centered communication
Bilingual (English & Spanish)
Team collaboration
Critical thinking
Time management
Attention to detail
Confidentiality
Professional documentation
Customer service
Problem solving
Microsoft Office
Certification
BLS certification
References
Paul Hussein- JPMorgan Chase Branch Manager 407-464-7191
Elise Medina- JPMorgan Chase Branch Operation Lead 407-464-7191