Edmond B. Banks
Atlanta,GA.
Summary
Proven expertise in physical security measures and exceptional customer service, honed at Soteria Loss Prevention Firm. Skilled in surveillance techniques and safety hazard monitoring, I significantly contributed to minimizing potential theft. My ability to engage positively with patrons complements my technical skills, ensuring a secure and welcoming environment. Polite Room Service Server with commitment to achieving exceptional customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Loss Prevention Securuty Officer
Soteria Loss Prevention Firm
Atlanta, GA
09.2012 - 04.2017
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Maintained accurate records of all security-related incidents.
- Investigated shoplifting incidents in accordance with company policy.
- Implemented loss prevention strategies to minimize potential theft.
- Provided customer service support when needed.
- Provided friendly and professional assistance to employees, visitors and customers.
Room Service Server
The Georgian Terrace Hotel
Atlanta, GA
07.2007 - 06.2012
- Inspected completed meals against individual orders to verify accuracy.
- Kept track of deliveries made throughout shift using point-of-sale systems or manual logs.
- Managed accurate cash handling procedures when taking payment for orders or processing refunds.
- Supported team members during peak times by taking additional orders or helping out with food preparation tasks.
- Processed cash and credit card payments accurately and efficiently.
- Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
Education
College Diploma - Barbering And Hairstyling
SamVerly Barber And Hairstyling College
Atlanta, GA.02-2015
High School Diploma -
Baker High School
Columbus, GA.06-1988
Skills
- Alarm system management
- Physical security measures
- Fire safety
- Safety hazard monitoring
- Surveillance techniques
- Loss prevention training
Affiliations
-Pop Warner Little Football Coach
Certification
- Licensed Georgia Master Barber
Accomplishments
Employee of the Mont three times at The Georgian Terrace Hotel
Timeline
Loss Prevention Securuty Officer
Soteria Loss Prevention Firm
09.2012 - 04.2017
Room Service Server
The Georgian Terrace Hotel
07.2007 - 06.2012
College Diploma - Barbering And Hairstyling
SamVerly Barber And Hairstyling College
High School Diploma -
Baker High School
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