Edmund Kushnerick
DUNMORE,Pennsylvania
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Geisinger Health Systems
06.2016 - 09.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated directly with doctors offices via telephone, fax and email.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Coordinated communication between healthcare professionals to ensure seamless patient care transitions between providers or facilities.
- Entered and processed patients' prescriptions into internal system.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Scheduled patients for chronic disease management appointments within timeframes for medication management.
- All work post 2020 was conducted remotely.
Family Medicine Scheduling
Geisinger Health Systems
09.2007 - 06.2016
- Worked well in a team setting, providing support and guidance.
- Created and maintained patient records.
- Responsible for HIPPA compliance for all patient records in a multiple physician practice.
- Entering and retrieving patient labwork, testing, and specialty referrals.
- Maintaining efficient scheduling practices for large multi physician family medicine practice to increase patient access and lower wait times for appointments.
- Participated in regular best practice training meetings to stay current with changing procedures.
Education
Bachelor of Science - Psychology
University of Scranton
Scranton, PA06-1993
Skills
- Detail-Oriented Data Input
- Effective Problem Resolution
- Understanding of HIPAA Regulations
- Medication Management Assistance
- Pharmacy and customer records management
- Refill requests
- Answering customer questions
- Scheduling patients for chronic disease appointments for timely medication management
- Certified pharmacy technician (cpht)
Certification
- Commissioned Notary Public - Commonwealth of Pennsylvania.
- Certified Pharmacy Technician .
Timeline
Certified Pharmacy Technician
Geisinger Health Systems
06.2016 - 09.2024
Family Medicine Scheduling
Geisinger Health Systems
09.2007 - 06.2016
Bachelor of Science - Psychology
University of Scranton
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