Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edmund Lima

Waipahu

Summary

Dynamic Transit Bus Operator with Oahu Transit Services, skilled in safe driving and passenger assistance. Achieved high customer satisfaction through exceptional service and conflict resolution. Proven ability to enhance route efficiency and maintain compliance with transportation regulations, fostering strong relationships with passengers while ensuring a safe and reliable transit experience.

Overview

21
21
years of professional experience

Work History

Transit Bus Operator

Oahu Transit Services
04.2008 - Current
  • Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
  • Operated with safety and skill to avoid accidents and delays.
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
  • Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
  • Provided exceptional customer service, addressing rider concerns with patience and professionalism.
  • Increased route efficiency through careful planning and coordination with dispatchers and other transit team members.
  • Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.
  • Ensured compliance with federal, state, and local regulations by staying up-to-date on changing laws and guidelines affecting transportation operations.
  • Transported customers to and from Location.
  • Accepted and processed fares.
  • Assisted new operators in learning routes effectively through mentoring programs or ride-along sessions.
  • Improved on-time performance by effectively navigating traffic conditions and adjusting routes as necessary.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Identified potential areas for improvement within daily operations based on personal observation or feedback from passengers.
  • Reduced accidents and maintained safety by adhering to strict driving regulations and guidelines.
  • Maintained clean and neat shuttle for passenger comfort.
  • Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
  • Provided information about routes, destinations and timelines to inform passengers.
  • Followed company policies and procedures and maintained compliance with standards.
  • Followed predetermined routes to consistently meet targets and maintain schedules.
  • Followed all relevant schedules for routes and arrivals.
  • Inspected bus for any mechanical issues before departure.
  • Aided passengers with disabilities or special needs.
  • Operated large vehicles in difficult urban and rural conditions.
  • Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
  • Developed and maintained positive relationships with passengers and other drivers.
  • Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
  • Assisted passengers with inquiries and requests during trips.
  • Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
  • Fostered safe bus environment by enforcing rules of conduct for passengers.
  • Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
  • Diffused potential passenger disputes with fairness and professionalism.
  • Verified cleanliness and tidiness of bus through regular cleaning.
  • Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.

Tee Shirt Printer

Design Tee’s Hawaii
07.2004 - 07.2008
  • Maintained a clean, organized workspace for efficient operation of all printing tasks.
  • Trained new employees in proper use of equipment, safety procedures, and company policies.
  • Performed preventative maintenance on printers, ensuring optimal performance and reduced repair costs.
  • Continuously updated knowledge of industry trends, new technologies, and best practices to maintain competitive edge as a skilled printer professional.
  • Troubleshot technical issues efficiently to minimize delays in project completion times.
  • Improved customer satisfaction by delivering high-quality prints within tight deadlines.
  • Managed inventory levels to minimize costs while ensuring availability of necessary materials.
  • Enhanced print quality by maintaining and calibrating printing equipment regularly.
  • Improved client satisfaction with timely completion of print orders.
  • Streamlined print job setup process, significantly reducing preparation time.
  • Ensured accurate replication of digital designs onto physical media with precise color matching techniques.
  • Implemented quality control checklist, significantly reducing errors and reprints.
  • Increased efficiency by organizing and maintaining clean work environment, enabling quicker job turnovers.
  • Collaborated with graphic designers to optimize designs for printing, enhancing final product quality.
  • Resolved technical printing issues rapidly, minimizing impact on project timelines.
  • Trained new staff on operating printing machinery and adhering to safety protocols.
  • Operated press to achieve highest print quality and productivity with minimal scrap.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.

Education

Kaimuki High School
Honolulu, HI
06.2003

Skills

  • Safe driving
  • Accident reporting
  • Defensive driving
  • Vehicle inspection
  • Wheelchair securement
  • Route navigation
  • Schedule adherence
  • Adaptive decision making
  • Passenger assistance
  • Traffic laws compliance
  • Emergency procedures
  • Bus cleaning
  • Inclement weather driving
  • Clean driving record
  • Behavior management
  • Passenger transportation
  • Punctuality
  • Rule enforcement
  • Customer relations skills
  • GPS navigation
  • Valid state license
  • Mobility support
  • Traffic laws
  • Road safety compliance
  • Traffic law compliance
  • Bus operation
  • Accident avoidance
  • Passenger service and safety
  • Commercial drivers license CDL
  • Customer relations
  • Public transit operations
  • Safety-focused
  • Strong working relationships
  • Passenger interaction
  • CDL license
  • Over the road experience
  • DOT regulations
  • Traffic laws and regulations
  • Decision-making
  • Dependable and trustworthy
  • Situational awareness
  • Schedule management
  • Special needs passengers
  • Basic mathematics
  • Transportation regulations
  • Critical thinking
  • Incident reporting
  • Problem-solving
  • Wheelchair and scooter security
  • Ability to lift 50 pounds
  • Map reading
  • Accident reports
  • Service quality assurance
  • Elderly and disabled assistance
  • Fare and voucher collection
  • Tires and brakes inspections
  • Dispatch communication

Timeline

Transit Bus Operator

Oahu Transit Services
04.2008 - Current

Tee Shirt Printer

Design Tee’s Hawaii
07.2004 - 07.2008

Kaimuki High School

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Edmund Lima