Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edmund Lolley

Philadelphia,PA

Summary

Dedicated social worker experienced in effective case management and collaboration with multidisciplinary teams. Skilled in advocating for clients' rights and ensuring access to essential services, driving improved outcomes in client support.

Overview

18
18
years of professional experience

Work History

Social Worker

The Department Of Human Services
Philadelphia, PA
04.2008 - Current
  • Conducted comprehensive assessments to determine client needs and develop tailored service plans.
  • Facilitated support groups to empower individuals facing emotional and social challenges.
  • Coordinated with multidisciplinary teams to ensure effective case management and resource allocation.
  • Advocated for clients' rights, ensuring access to necessary services and community resources.
  • Developed and implemented intervention strategies to enhance client well-being and stability.
  • Mentored junior staff, providing guidance on best practices in social work interventions.
  • Led initiatives aimed at improving operational efficiency within service delivery processes.
  • Analyzed program effectiveness, recommending enhancements based on client feedback and outcomes.
  • Updated client documentation for accurate, compliant and current records.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
  • Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
  • Supported clients and families with empathy and compassion during difficult times.
  • De-escalated stressful situations through individual and family crisis interventions.
  • Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
  • Advocated for clients to assure respected rights and wishes.
  • Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
  • Conducted home visits to assess living environment and facilitate access to necessary resources.
  • Assisted clients with navigating and accessing social services such as housing and medical care.
  • Coordinated external healthcare professionals to uphold high-quality, person-centred care.
  • Assisted clients in navigating the legal system, attending court hearings as needed and providing support throughout the process.
  • Built strong, trust-based relationships with clients, facilitating effective support and advocacy.
  • Collaborated with healthcare professionals to create integrated care plans, improving overall client health outcomes.
  • Reduced client wait times for services by optimizing appointment scheduling and follow-up processes.

Education

Master of Social Work - Social Work

Widener University
Chester, Pennsylvania, PA
05-2024

Bachelor of Criminology - Criminology

Cheyney University
Cheyney, PA
05-2004

Skills

  • Compassionate communication
  • Effective case management strategies
  • Client support
  • Skilled in resolving conflicts

Timeline

Social Worker

The Department Of Human Services
04.2008 - Current

Master of Social Work - Social Work

Widener University

Bachelor of Criminology - Criminology

Cheyney University