Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edmund Martinez

Manvel,TX

Summary

Driven by a strong work ethic and a commitment to excellence, I honed my expertise in product restocking and customer service at H-E-B. By maintaining high sanitation standards and enhancing customer engagement, I significantly contributed to creating a positive shopping experience, leveraging my skills to meet and exceed employer expectations.

A dependable individual with exceptional people skills. A real team player committed to high levels of job performance. Positively interacts with customers and employees alike in a retail environment.

Developed strong customer service and organizational skills within a fast-paced retail environment. Skilled in inventory management, product display, and maintaining high standards of cleanliness and safety. Seeking to transition into a new field, bringing a solid foundation in customer interaction and operational efficiency.

Offering a reliable and diligent approach, eager to learn and grow within a producing environment. Brings the ability to quickly understand food safety standards and handling requirements, combined with strong attention to detail and organizational skills. Ready to use and develop customer service and inventory management skills in the Produce department.

Produce professionals known for high standards and results-oriented approach. Delivers quality produce by ensuring optimal freshness and cleanliness. Reliable team player adept at adapting to shifting needs and maintaining a collaborative environment. Brings strong knowledge of produce handling and customer service excellence.

Experienced with maintaining and organizing produce displays to ensure product freshness. Utilizes skills in quality control and inventory management to meet customer satisfaction. Knowledge of proper storage techniques and safety standards ensures a clean and efficient work area.

Professional produce worker with a solid background in produce handling and customer service. Skilled in inventory management, quality control, and maintaining fresh produce displays. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable, organized, and possess excellent communication skills to enhance customer satisfaction.

Team-oriented Produce Associate motivated to keep the department clean, organized, and efficient. Strong multitasker helps customers, stocks shelves, and cleans up spills for excellent presentation, over a year of experience in grocery store operations and inventory management.

Diligent and dependable Produce partner knowledgeable about ordering supplies, removing old merchandise, and preparing for special promotions. Proficient in POS system operations. Good customer service, organizational, and communication skills.

Hardworking Produce partner skilled in managing stock and merchandising products. Expert in assisting customers, multitasking, and handling high-volume work.

Hardworking Product Associate well-versed in maintaining food safety standards while presenting fruit and vegetables attractively for customers. Proficient in monitoring temperatures and helping to move older products and prevent losses. Expertise in food rotation and supplies management.

Diligent Produce partner with a solid background in producing exceptional produce department service. Consistently ensured freshness and quality of products while maintaining an organized and hygienic work environment. Demonstrated strong teamwork and customer service skills, contributing to a positive shopping experience.

Personable and dedicated with a knack for building positive customer relationships, ensuring a welcoming and efficient shopping experience. Possesses strong knowledge of food safety standards and product handling techniques, along with exceptional organizational skills. Committed to maintaining a clean, well-stocked produce section that enhances customer satisfaction.

Overview

4
4
years of professional experience

Work History

Produce Associate

H-E-B
11.2024 - 02.2025
  • Stocked fruits and vegetables and removed old or poor quality products.
  • Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
  • Blocked produce and culled damaged or spoiled pieces.
  • Ensured freshness and quality of products by conducting regular inspections and removing expired or damaged items promptly.
  • Assisted in reducing waste by implementing proper rotation techniques for perishable items.
  • Collaborated with fellow associates to maintain adequate stock levels during peak shopping hours, minimizing customer wait times.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Supported inventory management efforts through accurate record-keeping and timely reporting of any discrepancies.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Improved store safety by quickly addressing spills, broken containers, or other hazards in the produce section.
  • Assisted in the training of new produce associates, sharing knowledge and best practices for job success.
  • Educated customers on proper selection, handling, and storage of fruits and vegetables to enhance their overall experience.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Participated in ongoing training sessions to stay current on industry trends, best practices for handling fresh produce, and latest company initiatives.
  • Assisted customers in locating specific items within the produce area, ensuring they found what they needed efficiently and effectively.
  • Helped Curbside acquire items needed in a timely fashion upon asking
  • Upheld store policies regarding product returns or exchanges while prioritizing customer satisfaction in every interaction.
  • Streamlined restocking processes with effective communication between staff members regarding product needs and availability.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Prioritized helping customers over completing other routine tasks in store.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Monitored customers for signs of security concerns and escalated issues to management.

Food Runner

Chili's Restaurant
01.2023 - 06.2023
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
  • Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
  • Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
  • Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
  • Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
  • Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
  • Facilitated smooth communication flow between kitchen and dining area, ensuring timely order fulfillment.
  • Enhanced dining experience for patrons by promptly delivering food orders from kitchen to tables.
  • Participated in weekly staff meetings to discuss improvements in service delivery, enhancing team performance.
  • Ensured accurate order delivery to customers, fostering positive dining atmosphere.
  • Assisted in inventory management of dining supplies, ensuring availability and reducing waste.
  • Provided feedback to kitchen on customer preferences, aiding in menu adjustments.
  • Contributed to menu knowledge, aiding customers with inquiries and improving their dining experience.
  • Streamlined food delivery process by organizing orders efficiently, reducing table wait times.
  • Supported waitstaff during peak hours, reducing wait times and improving service efficiency.
  • Ensured compliance with health and safety regulations during food handling and delivery.
  • Monitored dining area to anticipate customer needs, enhancing overall dining experience.
  • Increased customer satisfaction with quick and courteous food delivery.
  • Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.
  • Managed food presentation before delivery, ensuring all dishes met quality standards.
  • Helped in ToGo when understaffed and taking orders accurately to ensure the customer received their order
  • Assisted in training new food runners, improving team efficiency and service quality.
  • Maintained cleanliness and organization in dining area, contributing to inviting environment.
  • Collaborated with kitchen team to correct any order discrepancies, ensuring customer satisfaction.
  • Assisted with bussing tables and cleaning up spills.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.

Cook

Chick-fil-A
10.2020 - 12.2020
  • Cooked meals to meet customer dietary preferences and special requests.
  • Monitored food safety standards to uphold health regulations.
  • Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.

Education

High School Diploma -

South Early College High School
Houston, TX
05-2022

Skills

  • Safety standards
  • Customer engagement
  • Restocking produce
  • Product presentation
  • Operating pallet jacks
  • Shelf stocking
  • Training and mentoring
  • Quality control guidelines
  • Merchandise organization
  • Loss prevention strategies
  • Sanitation procedures
  • Workplace safety
  • Food safety compliance
  • Temperature monitoring
  • Sanitizing requirements
  • Management interaction
  • Cleaning and sanitation
  • Food preparation
  • Monitoring inventory
  • Reloading salvage materials
  • Product knowledge
  • Stock rotation
  • Product knowledge expertise
  • Visual display creation
  • Removing defective products
  • Presentation skills
  • Sanitizing procedures
  • Sales promotion
  • Product processing
  • Product displays
  • Storing daily deliveries
  • Produce quality standards
  • Checking cooler temperatures
  • Crate breakdown
  • Produce handling
  • Store appearance
  • Unloading packages
  • Freshness monitoring
  • Coaching new hires
  • Strong work ethic
  • Positive attitude
  • Display setup
  • Safety procedures compliance
  • Quality inspections
  • Task delegation
  • Heavy machinery use
  • Pricing and shelf labeling
  • Operations support
  • Punctuality
  • Hospitality service expertise
  • Order discrepancy reporting
  • Product recommendations
  • Retail merchandising
  • Willingness to learn
  • Customer service
  • Honesty and integrity
  • Product stocking and storage
  • Verbal and written communication
  • Cleanliness and sanitation
  • Safe food handling
  • Cleaning procedures
  • Pallet jack operation
  • Hand-eye coordination
  • Sanitation standards
  • Product restocking
  • Box cutter and pallet jack safety
  • Quality control
  • Stock replenishment
  • Product rotation
  • Food running
  • Performance improvement
  • Unloading deliveries
  • Produce section organization
  • Adaptable and flexible
  • Team cooperation

Timeline

Produce Associate

H-E-B
11.2024 - 02.2025

Food Runner

Chili's Restaurant
01.2023 - 06.2023

Cook

Chick-fil-A
10.2020 - 12.2020

High School Diploma -

South Early College High School
Edmund Martinez