Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Edmund O'Brien

Manassas,VA

Summary

Dynamic and results-driven Business Development Manager with over 7 years of experience in the insurance and construction sectors, specializing in business development, client relationship management, and strategic planning. Proven ability to generate multi-million-dollar revenue, lead sales teams, and secure high-value contracts with long-lasting clients. Expert in market analysis, sales pipeline management, and executing growth strategies that deliver measurable results..

Overview

7
7
years of professional experience
1
1
Certification

Work History

Pubic Adjuster

Key Adjusting
Manassas, VA
07.2022 - Current
  • Drove business growth by identifying and securing new contracts, bringing Key Adjusting from start to $1.5 million in revenue within the first two years.
  • Managed a portfolio of 100+ clients, providing expert guidance on insurance claims and disputed claim settlement.
  • Spearheaded the implementation of a new CRM system that improved client follow-up efficiency by 40%, leading to a 20% increase in new business.
  • Collaborated with cross-functional teams to streamline claims processing, reducing average settlement time by 30%.
  • Oversaw hiring, licensing, training, and coaching of new personnel to form an effective team.

Business-to-Business Sales

Darktrace
Herndon, Virginia
09.2021 - 07.2022
  • Sold advanced AI-driven cybersecurity solutions to security teams in companies ranging from 250 to 10,000 employees.
  • Consistently exceeded sales quotas through a consultative sales approach, leveraging deep understanding of AI and cybersecurity to meet client needs.
  • Engaged with key stakeholders, including CISOs and IT Directors, to secure high-value contracts and build long-term client relationships.
  • Developed and maintained a robust sales pipeline, contributing significantly to overall revenue growth.

Business Development Advisor

St Joseph Roofing
Manassas, VA
02.2021 - 07.2021
  • Established and maintained clear, consistent communication channels with clients, leading to a 25% increase in positive reviews and repeat business.
  • Guided and mentored a team of business development representatives, improving client interactions and fostering a stronger focus on customer service.
  • Implemented personalized follow-up practices that deepened client relationships, contributing to ongoing business and client referrals.

Public Adjuster

AllClaims Pro
Front Royal, VA
04.2017 - 01.2021
  • Developed and led a team of adjusters, implementing a high-volume insurance claim settlement system.
  • Managed and successfully settled over $30 million in residential and commercial insurance claims, consistently exceeding performance targets.
  • Built and maintained strong relationships with clients and insurance adjusters, establishing a foundation for successful settlement negotiations based on professionalism, respect, and trust.
  • Developed and implemented a new client onboarding process that reduced intake time by 50%, enhancing overall customer experience.

Education

Bachelor of Arts - Political Science

Christendom College
Front Royal, VA
05.2017

Skills

  • Strategic Planning and Execution
  • State and Federal Compliance
  • Multi-Million Dollar Revenue Generation
  • Client Relationship Management
  • Sales Pipeline and CRM Management
  • Team Leadership and Development

Certification

  • Indiana Independent Adjuster License
  • Virginia Public Adjuster License
  • Maryland Public Adjuster License

Timeline

Pubic Adjuster

Key Adjusting
07.2022 - Current

Business-to-Business Sales

Darktrace
09.2021 - 07.2022

Business Development Advisor

St Joseph Roofing
02.2021 - 07.2021

Public Adjuster

AllClaims Pro
04.2017 - 01.2021

Bachelor of Arts - Political Science

Christendom College

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Edmund O'Brien