Edmyra Sanders
Cincinnati,OH
Summary
Driven professional with a proven track record at NOVA Janitorial, excelling in deep cleaning expertise and exceptional customer relations. Achieved high client satisfaction through proactive problem-solving and a strong work ethic. Skilled in cash handling and conflict resolution, consistently exceeding performance benchmarks by maintaining a focus on achievements and employer-desired skills. Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease.
Overview
3
3
years of professional experience
Work History
Commercial Janitorial Cleaner
NOVA Janitorial
01.2021 - Current
- Provided exceptional service to clients by responding promptly to requests for additional cleaning or specific needs beyond routine duties.
- Collaborated effectively with team members to complete assigned tasks efficiently while maintaining high-quality standards.
- Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, and vacuuming.
- Consistently exceeded client satisfaction benchmarks through attentive service, proactive problem-solving, and a strong work ethic.
- Contributed to a positive customer experience by ensuring clean and orderly common areas in commercial spaces.
Cashier
Kroger
04.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Drive-Thru Cashier
Burger King
04.2022 - 10.2023
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Followed food safety and sanitation guidelines at all times.
- Assisted customers with menu items and accurate order fulfillment.
Education
High School Diploma -
Western Hills University High School
Cincinnati, OH05.2024
Skills
- Deep cleaning expertise
- Dusting surfaces
- Chemical Handling
- Restroom maintenance
- Commercial equipment operations
- Floor Polishing and Buffing
- Safe Chemical Handling
- Trash Collection
- Team Training
- Equipment monitoring
- Strong Work Ethic
- Sweeping and Mopping
- Cash Handling
- Customer Relations
- Organizational abilities
- Order Taking
- Conflict Resolution
Timeline
Cashier
Kroger
04.2023 - 03.2024
Drive-Thru Cashier
Burger King
04.2022 - 10.2023
Commercial Janitorial Cleaner
NOVA Janitorial
01.2021 - Current
High School Diploma -
Western Hills University High School