Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Edmyron Pierce

Lake Village,Arkansas

Summary

Multi-talented Safety professional offers 4 years conducting inspections, leading training and contributing to safety audits. Excellent planning, problem-solving and conflict management skills. Knowledgeable Safety professional well-versed in developing and managing safety procedures. Focused on maximizing worker safety with a hands-on and proactive approach.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Safety Specialist

Black & Veatch
05.2023 - Current
  • Wrote reports outlining safety issues and potential correction options.
  • Gathered information, prepared reports, and drafted correspondence related to cases.
  • Supported audit procedures to check all procedures, processes and work standards.
  • Provided assistance in managing health and safety programs aligned with industry standards.
  • Led training courses for employees at all levels.
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
  • Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
  • Provided guidance and resources to employees to maintain safety procedures and enhance protection.
  • Inspected facilities for adherence to fire, hazard, and safety guidelines.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Coordinated emergency response plans and drills to increase preparedness and address issues promptly.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
  • Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
  • Communicated safety performance and progress to management and employees to provide up to date information.
  • Recognized, documented, and advised on removal of hazards.
  • Liaised with management and employees enable smooth communication regarding safety procedures.
  • Reviewed and analyzed safety data and statistics to identify trends and areas requiring improvement.
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.
  • Investigated incidents, determining root causes and implementing corrective actions.
  • Educated employees on hazardous waste management, emergency response and safe work practices.
  • Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
  • Developed and implemented safety policies and procedures to promote workplace safety.
  • Provided new-employee health and safety orientations and developed materials for presentations.
  • Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.

Safety Specialist

Black & Veatch
02.2023 - 05.2023
  • Wrote reports outlining safety issues and potential correction options.
  • Gathered information, prepared reports, and drafted correspondence related to cases.
  • Supported audit procedures to check all procedures, processes and work standards.
  • Provided assistance in managing health and safety programs aligned with industry standards.
  • Led training courses for employees at all levels.
  • Escorted inspectors and answered questions about facility operations.
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
  • Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
  • Provided guidance and resources to employees to maintain safety procedures and enhance protection.
  • Inspected facilities for adherence to fire, hazard, and safety guidelines.
  • Collaborated with other departments to integrate safety in all aspects of organization.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Coordinated emergency response plans and drills to increase preparedness and address issues promptly.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
  • Assessed value of safety programs to apply modifications and improvements and achieve targeted goals.
  • Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
  • Communicated safety performance and progress to management and employees to provide up to date information.
  • Recognized, documented, and advised on removal of hazards.
  • Liaised with management and employees enable smooth communication regarding safety procedures.
  • Reviewed and analyzed safety data and statistics to identify trends and areas requiring improvement.
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.
  • Investigated incidents, determining root causes and implementing corrective actions.
  • Educated employees on hazardous waste management, emergency response and safe work practices.
  • Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
  • Developed and implemented safety policies and procedures to promote workplace safety.
  • Provided new-employee health and safety orientations and developed materials for presentations.
  • Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.

Safety Specialist

Black & Veatch
12.2022 - 02.2023
  • Wrote reports outlining safety issues and potential correction options.
  • Gathered information, prepared reports, and drafted correspondence related to cases.
  • Supported audit procedures to check all procedures, processes and work standards.
  • Provided assistance in managing health and safety programs aligned with industry standards.
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
  • Recognized, documented, and advised on removal of hazards.
  • Liaised with management and employees enable smooth communication regarding safety procedures.
  • Reviewed and analyzed safety data and statistics to identify trends and areas requiring improvement.
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.
  • Educated employees on hazardous waste management, emergency response and safe work practices.
  • Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
  • Developed and implemented safety policies and procedures to promote workplace safety.
  • Provided new-employee health and safety orientations and developed materials for presentations.

Safety Specialist

Black & Veatch
05.2022 - 12.2022
  • Wrote reports outlining safety issues and potential correction options.
  • Gathered information, prepared reports, and drafted correspondence related to cases.
  • Supported audit procedures to check all procedures, processes and work standards.
  • Provided assistance in managing health and safety programs aligned with industry standards.
  • Led training courses for employees at all levels.
  • Escorted inspectors and answered questions about facility operations.
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
  • Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
  • Provided guidance and resources to employees to maintain safety procedures and enhance protection.
  • Inspected facilities for adherence to fire, hazard, and safety guidelines.
  • Collaborated with other departments to integrate safety in all aspects of organization.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
  • Assessed value of safety programs to apply modifications and improvements and achieve targeted goals.
  • Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
  • Communicated safety performance and progress to management and employees to provide up to date information.
  • Recognized, documented, and advised on removal of hazards.
  • Liaised with management and employees enable smooth communication regarding safety procedures.
  • Reviewed and analyzed safety data and statistics to identify trends and areas requiring improvement.
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.
  • Investigated incidents, determining root causes and implementing corrective actions.
  • Educated employees on hazardous waste management, emergency response and safe work practices.
  • Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
  • Developed and implemented safety policies and procedures to promote workplace safety.
  • Provided new-employee health and safety orientations and developed materials for presentations.
  • Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.

Safety Specialist

Black & Veatch
04.2022 - 05.2022
  • Wrote reports outlining safety issues and potential correction options.
  • Gathered information, prepared reports, and drafted correspondence related to cases.
  • Supported audit procedures to check all procedures, processes and work standards.
  • Provided assistance in managing health and safety programs aligned with industry standards.
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
  • Provided guidance and resources to employees to maintain safety procedures and enhance protection.
  • Inspected facilities for adherence to fire, hazard, and safety guidelines.
  • Collaborated with other departments to integrate safety in all aspects of organization.
  • Coordinated emergency response plans and drills to increase preparedness and address issues promptly.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
  • Assessed value of safety programs to apply modifications and improvements and achieve targeted goals.
  • Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
  • Communicated safety performance and progress to management and employees to provide up to date information.
  • Recognized, documented, and advised on removal of hazards.
  • Liaised with management and employees enable smooth communication regarding safety procedures.
  • Reviewed and analyzed safety data and statistics to identify trends and areas requiring improvement.
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.
  • Educated employees on hazardous waste management, emergency response and safe work practices.
  • Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
  • Developed and implemented safety policies and procedures to promote workplace safety.
  • Provided new-employee health and safety orientations and developed materials for presentations.

Safety Rover

Overland Contracting
01.2022 - 04.2022
  • Wrote reports outlining safety issues and potential correction options.
  • Gathered information, prepared reports, and drafted correspondence related to cases.
  • Supported audit procedures to check all procedures, processes and work standards.
  • Provided assistance in managing health and safety programs aligned with industry standards.
  • Led training courses for employees at all levels.
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Provided guidance and resources to employees to maintain safety procedures and enhance protection.
  • Inspected facilities for adherence to fire, hazard, and safety guidelines.
  • Collaborated with other departments to integrate safety in all aspects of organization.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Coordinated emergency response plans and drills to increase preparedness and address issues promptly.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
  • Assessed value of safety programs to apply modifications and improvements and achieve targeted goals.
  • Communicated safety performance and progress to management and employees to provide up to date information.
  • Recognized, documented, and advised on removal of hazards.
  • Liaised with management and employees enable smooth communication regarding safety procedures.
  • Reviewed and analyzed safety data and statistics to identify trends and areas requiring improvement.
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.
  • Investigated incidents, determining root causes and implementing corrective actions.
  • Educated employees on hazardous waste management, emergency response and safe work practices.
  • Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.

Safety Rover

Overland Contracting
08.2021 - 01.2022
  • Wrote reports outlining safety issues and potential correction options.
  • Gathered information, prepared reports, and drafted correspondence related to cases.
  • Supported audit procedures to check all procedures, processes and work standards.
  • Provided assistance in managing health and safety programs aligned with industry standards.
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
  • Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
  • Provided guidance and resources to employees to maintain safety procedures and enhance protection.
  • Inspected facilities for adherence to fire, hazard, and safety guidelines.
  • Collaborated with other departments to integrate safety in all aspects of organization.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Coordinated emergency response plans and drills to increase preparedness and address issues promptly.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
  • Assessed value of safety programs to apply modifications and improvements and achieve targeted goals.
  • Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
  • Communicated safety performance and progress to management and employees to provide up to date information.
  • Recognized, documented, and advised on removal of hazards.
  • Liaised with management and employees enable smooth communication regarding safety procedures.
  • Reviewed and analyzed safety data and statistics to identify trends and areas requiring improvement.
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.
  • Investigated incidents, determining root causes and implementing corrective actions.
  • Educated employees on hazardous waste management, emergency response and safe work practices.
  • Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
  • Provided new-employee health and safety orientations and developed materials for presentations.
  • Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.

Light Equipment Operator

Overland Contracting
01.2021 - 08.2021
  • Operated machining equipment safely with team of operators.
  • Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
  • Trained in diverse pieces of equipment and useful attachments to handle team needs.
  • Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
  • Enforced compliance with safety standards and regulations related to proper PPE, hand signals and equipment movements.
  • Maintained strict adherence to safety and quality standards while operating equipment in dynamic environmental conditions.
  • Drove vehicles to and from work sites and maintained clean driving record.
  • Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
  • Loaded and unloaded materials from trucks, cranes and other and coordinated supplies to promote efficiency.
  • Graded earth and smoothed surfaces as part of projects or finish work.
  • Operated commercial vehicle to transport equipment and job-specific machinery to and from job sites.
  • Assisted with safe materials transport between work sites to reduce downtime.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
  • Operated or tended automatic stacking, loading and packaging machines.
  • Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
  • Drove equipment from one site to another to deliver tools and complete jobs.
  • Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
  • Adjusted machinery and notified supervisors of malfunctions.
  • Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
  • Promoted operational efficiency by maximizing loads on each transfer.
  • Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.
  • Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
  • Prevented waste when transferring materials between transport containers and processing equipment.
  • Signaled workers to discharge, dump or level materials.

Safety Rover

Overland Contracting
09.2020 - 12.2020
  • Wrote reports outlining safety issues and potential correction options.
  • Gathered information, prepared reports, and drafted correspondence related to cases.
  • Supported audit procedures to check all procedures, processes and work standards.
  • Provided assistance in managing health and safety programs aligned with industry standards.
  • Led training courses for employees at all levels.
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
  • Provided guidance and resources to employees to maintain safety procedures and enhance protection.
  • Inspected facilities for adherence to fire, hazard, and safety guidelines.
  • Collaborated with other departments to integrate safety in all aspects of organization.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Coordinated emergency response plans and drills to increase preparedness and address issues promptly.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
  • Assessed value of safety programs to apply modifications and improvements and achieve targeted goals.
  • Communicated safety performance and progress to management and employees to provide up to date information.
  • Recognized, documented, and advised on removal of hazards.
  • Liaised with management and employees enable smooth communication regarding safety procedures.
  • Reviewed and analyzed safety data and statistics to identify trends and areas requiring improvement.
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.
  • Educated employees on hazardous waste management, emergency response and safe work practices.
  • Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
  • Provided new-employee health and safety orientations and developed materials for presentations.
  • Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.

Laborer Worker

Overland Contracting
10.2019 - 08.2020
  • Worked alongside team to accomplish work goals according to schedule.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Organized materials, tools, and equipment to supply team members.
  • Gathered and removed debris and discarded material upon final completion of construction project.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Signaled equipment operators to facilitate alignment, movement and adjustment of machinery, equipment and materials for projects.
  • Read and interpreted plans, instructions and specifications to determine work activities.
  • Measured, marked and recorded openings and distances to designate areas for construction work.
  • Prepared and applied cement and other construction materials to build structures or fill gaps and smoothed and leveled new concrete.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Maintained organized and clean work areas at all times on job sites.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Identified and reported hazards on job sites to prevent accidents and injuries.
  • Observed site safety rules to maximize protections for team members and equipment.
  • Performed general housekeeping and cleaning tasks.
  • Dug trenches, ditches and holes to allow for utility, water and sewer installation and proper foundation for structures.
  • Assembled and disassembled formwork to facilitate correct shaping and pouring of concrete.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Cleaned and maintained tools, equipment and worksites.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Inspected tools and equipment to maintain safety and efficiency.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Assisted in digging, trenching and backfilling trenches and foundations.
  • Mixed and poured concrete for variety of projects.
  • Installed drywall, siding and other structural components.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.

Clerk

Days Inn Hotel
01.2019 - 10.2019
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Monitored office supplies and made arrangements for restocking of low-stock items.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Produced high-quality communications for internal and external use.
  • Processed documents and materials to disseminate information to appropriate parties.
  • Issued invoices and followed up on outstanding payments to remind clients to pay on time.
  • Input data into spreadsheets and databases.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Assisted with onboarding of new employees.
  • Utilized office management software to record and track customer information.
  • Edited and proofread documents for accuracy and completeness.
  • Compiled and analyzed data to produce reports.
  • Created and maintained detailed records of all office activities.

Umpire

Parks And Recreation Department
03.2011 - 10.2019
  • Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
  • Explained and taught regulations and rules to players and coaches.
  • Navigated difficult situations using effective communication and explanation of game rules.
  • Officiated games fairly and impartially using sound judgment and decision-making skills.
  • Maintained control of games, for safe, timely event running.
  • Communicated with fans, coaches, players, and other umpires.
  • Called Safe and Out plays fairly and accurately for impartial adjudication.
  • Retained knowledge of sporting rules and regulations for compliant adjudication.
  • Monitored games for compliance with rules, intervening when necessary.
  • Promoted good sportsmanship among players.
  • Mediated disputes between players and coaches to maintain safe, fair play.
  • Conducted pre-game meetings with coaches to review expectations and reiterate rules.
  • Recognized infringements and reminded players of rules to uphold safety standards.
  • Implemented safety standards to maintain safe player environments and limit injury risks.
  • Reviewed and approved lineup changes and substitutions.
  • Controlled game flow to maintain safe and fair environment.
  • Made judgment calls on unsportsmanlike behavior and other violations.
  • Interpreted and applied rules and regulations in sports.
  • Consulted with officiating team to discuss violations and play problems, coordinate responses and implement resolutions.
  • Provided safe playing environment for players by monitoring activity.
  • Notified players, coaches and officiating team of rule infractions and relevant penalties.
  • Reviewed and studied rulebooks to maintain current knowledge of updates and changes.
  • Inspected sporting equipment for compliance with safety and event regulations.
  • Monitored play times and elapsed time during particular events, stopping clocks to meet regulatory requirements.
  • Educated athletes, coaches and fellow officials about game rules and regulations.
  • Assisted in developing new and updated rules and regulations to increase game performance and challenges.

Store Manager

Prime Communications AT&T
11.2014 - 10.2018
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Supervised guests at front counter, answering questions regarding products.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reported issues to higher management with great detail.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Sales Associate

Fred's Dollar Store
02.2013 - 12.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Monitored customers for signs of security concerns and escalated issues to management.

Education

Computer Science And Programming

University of Arkansas At Monticello
Monticello, AR

High School Diploma -

Lakeside High School
Lake Village, AR

Skills

  • Sound Quality Management Techniques
  • Government Regulations
  • New Employee Orientation
  • Preventing Incidents
  • Prevention Strategies
  • Accident Analysis
  • Safety Inspections
  • Health and Safety Practices
  • Audit Support
  • Hazards Management
  • Training Courses
  • OSHA Standards and Codes
  • Urine Drug Screening

Certification

  • Construction Health and Safety Technician
  • Safety Trained Supervisor Constructioni
  • HSI Adult First Aid, CPR, AED
  • Qualified Stormwater Management Inspector
  • OSHA 30 Hour

Timeline

Safety Specialist

Black & Veatch
05.2023 - Current

Safety Specialist

Black & Veatch
02.2023 - 05.2023

Safety Specialist

Black & Veatch
12.2022 - 02.2023

Safety Specialist

Black & Veatch
05.2022 - 12.2022

Safety Specialist

Black & Veatch
04.2022 - 05.2022

Safety Rover

Overland Contracting
01.2022 - 04.2022

Safety Rover

Overland Contracting
08.2021 - 01.2022

Light Equipment Operator

Overland Contracting
01.2021 - 08.2021

Safety Rover

Overland Contracting
09.2020 - 12.2020

Laborer Worker

Overland Contracting
10.2019 - 08.2020

Clerk

Days Inn Hotel
01.2019 - 10.2019

Store Manager

Prime Communications AT&T
11.2014 - 10.2018

Sales Associate

Fred's Dollar Store
02.2013 - 12.2014

Umpire

Parks And Recreation Department
03.2011 - 10.2019

Computer Science And Programming

University of Arkansas At Monticello

High School Diploma -

Lakeside High School

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Edmyron Pierce