Edna Alves
Summary
Dynamic Paralegal Assistant with a proven track record at the Law Offices Of Michael A. Rudman, PC, enhancing firm efficiency through digital archival systems and meticulous case management. Excelled in roles requiring critical thinking, problem-solving, and bilingual communication skills in Portuguese and Spanish. Demonstrated adaptability and empathy, significantly improving client and patient satisfaction.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Paralegal Assistant
Law Offices Of Michael A. Rudman, PC
2024.02 - 2024.04
- Collaborated effectively with legal team members, fostering a positive work environment and increased efficiency.
- Reduced case backlog by efficiently prioritizing and organizing diverse paralegal tasks.
- Increased the firm's efficiency by implementing a digital archival system to easily retrieve case files and records.
- Increased the firm's efficiency by implementing a digital archival system to easily retrieve case files and records.
- Maintained strict confidentiality while handling sensitive client information according to established ethical guidelines.
Paraprofessional Aide
Private Tutoring
2020.02 - 2023.05
- Collaborated effectively with legal team members, fostering a positive work environment and increased efficiency.
- Reduced case backlog by efficiently prioritizing and organizing diverse paralegal tasks.
- Increased firm''s efficiency by implementing a digital archival system for easy retrieval of case files and records.
- Enhanced client satisfaction by providing thorough legal research and efficient document preparation.
- Proactively updated attorneys on changes in laws or regulations relevant to ongoing cases or practice areas within the firm.
Activities Assistant
Carvalho Grove Nursing Home
2018.06 - 2020.09
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Boosted resident engagement by curating a wide range of activities, including arts, crafts, games, and outings, to cater to the diverse interests of our residents.
- Planned, coordinated, and implemented activities to address participants' varying abilities' needs.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Planned, coordinated, and implemented activities to address participants' varying abilities needs.
- Provided clear communication to staff, residents, and family members regarding upcoming events and any necessary accommodations or modifications needed for participation.
Nursing Assistant
Crawford Nursing Home
2013.07 - 2017.11
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Nursing Assistant
West Acres Nursing Home
2002.01 - 2012.08
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- It has improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- We checked the patient's vitals, such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Promoted a safe and clean environment by strictly adhering to infection control protocols and sanitation standards.
Unit Secretary
West Acres Nursing Home
2005.07 - 2006.03
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Organized paperwork such as charts and reports for office and patient needs.
Education
Bachelor of Arts - Psychology
Post University
Waterbury, CT01.2027
Associate of Science - Social Sciences
University Jean Piaget, Praia, Santiago
Santiago, Cape Verde06.2002
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Highly Proficient in Portuguese, Cape Verde Creole
- Proficient in Spanish
- Emphatic
- Organization
- Attention to detail
- Adaptability
- Professional telephone demeanor
- Scheduling
- Microsoft Outlook
Certification
Director Assistant Certificate
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Paralegal Assistant
Law Offices Of Michael A. Rudman, PC
2024.02 - 2024.04
Paraprofessional Aide
Private Tutoring
2020.02 - 2023.05
Activities Assistant
Carvalho Grove Nursing Home
2018.06 - 2020.09
Nursing Assistant
Crawford Nursing Home
2013.07 - 2017.11
Unit Secretary
West Acres Nursing Home
2005.07 - 2006.03
Nursing Assistant
West Acres Nursing Home
2002.01 - 2012.08
Bachelor of Arts - Psychology
Post University
Associate of Science - Social Sciences
University Jean Piaget, Praia, Santiago
Director Assistant Certificate
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